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User experience for discarding a post
Hello, does anyone know what the user experience is like when you don't approve / discard a post?
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Searching for files posted
What's the best way to keep track of all file content posted on Forumbee? I've created a post and attached a file with the word 'dashboard' in its title,…
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Can you share what activities can a category moderator do?
I would like to know what activities can be performed by a category moderator.
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Comment Metrics
Hi Team, How do I find out the no of comments that came in for a period?
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Community View Metrics
How are views tallied in Community? Is this metrics counting unique viewers of an article or is it the total number of views?
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Category moderater
The follow user is listed as a "Category Moderator" under his profile but I cannot find the category he moderates. We I do an extract of users he shows as a "Member" Can you take a look Thanks
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Removing Roles
How do we change forum member roles from an Owner to regular member? We have people role revolving so we need to change their roles accordingly. I have changed the role of this person to member but…
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Password
I have a person that is having trouble resetting her OLC password. She gets the password reset link and it brings her to a page that asks for her old password to create the new password.…
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change theme color
Is it possible to change the grey ribbon in horizontal menu bellow the company logo into other colour? for example burgundy
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Articles Contents pane NOT scrollable
Hello, I've recently created some lengthy articles within my knowledgebase. The capabilities are accomodating my content well, however the amount of information I'm putting into a single…
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Retrieving deleted category
Hi - some categories in our forums have an 'x' next to the 'Edit' link in the Categories dashboard. This is a 'Delete' command, it is easy to accidentally click this instead of the 'Edit' link and…
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Domain alias change
Hi - we are changing the company domain under which our Forums sit and I need to therefore update the Domain Alias in settings. However, it appears that the current domain cannot be altered (the…
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Group invitation not sent
Hi - I've set up a new user group and selected the Send Invitation option (just a test with 3 users at the moment), but so far nothing has been received (couple of hours later).…
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Present/Organize Categories without a Section
Like on the Forumbee Community page, how can I create a unique "card" for a category that users can click on. 1. Using a section (like Knowledgebase on Forumbee Community) necessitates 2 clicks (1 to…
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Password Stops Working
I have one long-time user that is complaining that his password stops working without notice and without him requesting a password change. He's stated this has occurred twice in as many weeks.…
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Is there a way to copy section/categories including all articles?
The software platform I am organizing documentation (articles) for necessitates versioned documentation (articles). I'm hoping to accomplish this by copying the structure I've set up in my KB and…
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Category Moderators not able to tag users.
Team, Our category moderators are not able to tag users, meaning when add @name it does not pull up a suggestion, while when I change their role to Moderator they're able to tag.…
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How to send custom attributes added to a user object via Webhook?
I have added a few custom field to be mapped for each user. Is there a way to retrieve these attributes via webhook integration? I tried using author.user_id in the webhook setup but this did not…
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new user instruction guide
I'm looking for a simple (i.e. one-page) quide to provide new users. Does something like this already exist. I'd like not to start from scratch. thanks for the help. Steve
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Private Messaging to multiple recipients and Mentions
Hi there, we are slowly getting more traffic and interaction on the system. There are a few things I noticed in the Messager though. Is it possible to add multiple recipients to one Message?…
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Multiple Side Column Boxes
It must be possible to have more than one custom side column box because I've seen other forumbee communities with links, buttons, and other information other than the standard plus one box.…
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member can not access
my question is, why my member can not access the link. he joined a month ago. he says when he tries it shown his link has expired.
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How can I show Related Articles within an Article?
On this Community page when I view an article the right hand pane has Contents and "Related Articles". How do I get the "Related Articles" to appear and what determines whether or not the are…
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Thumbnail for articles that require login.
I often share articles to Facebook that require new users to login in to access. If I share the restricted access articles no thumbnail shows up in Facebook.…
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