Thanks

I do some reporting on our Community Pages. One thing I notices that posts stay in the Topic Type that they originally have been posted in. We have Questions that should rather be Ideas, and Ideas that already exist and should be Q&As. When I report on my Ideas/Questions the posts in the wrong category still show up with the original type although I have changed the type and moved the post. How can this be solved.
Thanks
P.S: It would also be nice to show the Post Type in the Moderation view. This way I could see what already has been corrected.

we are using the Ideation Process for our Product Development. As the Company and our Community Base is growing, it might make sense to restrict the ability to add an Idea to a certain group.
E.g. we only want the users that have support access or are 'qualified/trained' to add new feature requests (or tie it to a certain rank/badge ;-)) Currently its all or nothing. It would be great if we had a third category here
Logged In Users - Groups/Ranks/Badges -  Moderator Only
 

Everybody still should be able to comment, like or vote. If there is a workaround, happy to hear more
Christian

Use-case: We want to be able to measure the customer satisfaction for each topic in the Question category as soon as it is marked as answered. 

Forumbee Team: Is this something that can be implemented at the backend?

Hi, we are using the Gallery View for some of our Categories. While this is a nice feature it also has a downside. The format of the Picture used for the Gallery is a different format than something you would use as a title in an article (see above). I cant use the Title as an Icon and I cant use the Icon as a title.
It would therefore be great to have a small tickbox in the Top Picture to decide that this picture is 'icon only' and then does not get shown in the article...

Rgds

Christian

sometimes it would be great to have a Static HTML Page in the Community with a little more code options. E.g. as an introduction Page to our Super User Program. Or as a 'homepage' for the Usergroup Section. This could be a seperate Category in the System.

Rgds

Christian

the Gallery View is great for some occations, it would be great to add this to the standard options in the System? Asking Support is cumbersom, if you just want to try it out, etc.

Rgds

Christian

• Messaging is one-to-one, so you can only have one recipient for a message. - If we could have more then one, it would be a lot easier to introduce users to each other, or start small group conversations. Instead of setting up a full category.
• Messages don't have @mention support. - same as above. If someone did something, it would be great to have a chance to 'flag' them in a message. Or use the sign to communicate to a single member what has been discussed by more people
• You can go to the full Messaging center to write a longer message. Click the Messaging icon at the top of the screen and click "View all Messages". Or  from the chat popup, click the cog icon and select "See full conversation." - better but not really scalable for larger texts. May be also some basic editing tools like Bulletpoints or Fontsizes would be great. or even a chance to add 'code'

Thanks!

An example of an HTML editor that I use often that has executed this concept (HubSpot).  In this case, 'Save' at top left save's progress without exiting.  'Update' at top right will save current changes and exit the editor.

This post contains a couple of requests: 

1. We have users that want to receive email notifications from boards they follow, and they also want to receive notifications when they are @mentioned. In cases where they are @mentioned within a board that they follow, they logically receive two email notifications by default. Users are wondering if there is a logic that could be introduced so as to only receive one email notification in those overlapping instances. 

2. Additionally, Forumbee was kind enough to introduce logic for @mentioned notifications in which the entire post is sent to a user's inbox. This allows users to see the message in its entirety without logging into Forumbee. Meanwhile, the notifications related to boards or posts they follow are truncated. Users are requesting that any notifications that come to their inbox include the entire post if possible. 

Many thanks for considering!

Quick question about accessibility here:  Is Forumbee 508 compliant or does it give the option to add these kinds of features? Specifically alt-image text, keyboard-only functionality, and screen-reader access?  

Just to be safe I've posted a link about it here too:

https://www.epa.gov/accessibility/what-section-508

Thanks!
Joe

We understand the current API provides only read access.

However, we would like to be able to programmatically add users to Forumbee and send out the invite (including choosing a template) as available in the GUI (Admin > add-users).

Alternatively or on top, we would like to be able to add domains programmatically to the whitelist.

Do you plan to support the Markdown format in the text editor shortly?

CKEditor seems to support it in the last version v5.

Thanks

Actually, there was no account with that email.

It would be nice if the "forgot password" could control if the email is used in an account and inform that "there is no account with this email, please sign up". 

Or send an email that informs the same (just like the signup does if you try to create an account with an existing emailadress.

Our users post quite a bit and are finding it difficult to find topics that have been discussed in the past. Would it be possible to enhance the search function? Possibilities may include, in addition to specific word or phrase, searching by:

Poster's name
A date range for the post

A separate advanced search with the following fields may be helpful as well. Not everyone understands how to use quotation marks or dashes to enhance searches. 

Any of these words
All of these words
This exact word or phrase
None of these words

Thank you for considering!

We use ForumBee with a volunteer community that can be quite verbose in their replies! 🙂

They mention that, when their replies get quite long (and take up most of the screen), they are unable to easily scroll up and see the post to which they are replying. 

A great feature would be to introduce a scrolling option early on (to both the reply and the initial page--that potentially already has various posts and replies) and also not let the reply take up more than half the screen at a time. That way, people could see both their lengthy reply and the original post/other replies on the same screen. 

Thank you for considering!

Can you please add functionality to move content in bulk - i.e., be able to select multiple posts and move or copy to another category? I know this can be done manually but as the number of posts increases it becomes time consuming.

Can you please allow a post to be manually ordered in a forum when it is stored in more than one forum? Currently, I have a post that I want to be in position #2 in one forum and position 4 in another.

Thanks!

Sue

Thanks

For example the same way as we have the possibility to change the "welcome-mail" in settings.

Regards, Carola  

Current

Maybe just add follow buttons for categories folks aren't currently following or use a matrix of sliders. That would allow users to select their preferences quickly, without having to navigate to multiple category pages.

New Option 1:

 New Option 2:

This would be extremely helpful for new users, who have to configure their settings and profiles quickly. Having access to everything in one place would mean a lot more people would choose to follow topics (thus increased engagement).

Thanks!

Eg. Google, github, linkedin and twitter.

I was wondering if you could provide enhanced analytics / metrics so we can better track the usage by our customers? 

Currently, we are only able to see total views and followers by post or in the forum itself. We would want the ability to see these metrics by Group and differentiate metrics by admin and non-admin users.

• Structure
  • Exportable: The data analytics page has no exportable data as it all lives on the dashboard. Currently, the only exportable data is the user info. We would love to be able to export everything so we can run pivot tables, etc. in Excel.
• Data
  • Segmentation
    • Views, posts/replies, follows, and likes by by Group and Individual thread
    • By Admin and non-admin users  

  • Time Trend

    • Views, posts/replies, follows, and likes by Group and Individual thread /week/month

    • By Admin and non-admin users   

***NEIL***

I wanted to request the feature to merge new posts into existing topics. The ability to merge a reply to any other topic already exists, but there doesn't appear to be a way to move a parent topic into an existing topic.

The reason I ask for this feature is that we get quite a few duplicate feature requests, which leads to me closing the duplicate posts and asking people to post in the other. It'd be convenient for our members, as well as anyone looking into a feature request, to have all the posts in one place.

Thanks!

My suggestion is to add a "Remove" users capability to the "Categories" setting which would work similar to the "Add"  users capability.

Clicking the suggested <Remove> button will display a dialog for me to enter user email addresses for removal.

After entering all email addresses targeted for removal, clicking the <Save> button would remove the targeted users.

***NEIL***

It is preferable to create a "Reject" List (I would still keep the "Approve" List) of non-business email domains that can either be:

1. Automatically rejected, or
2. Flagged during the sign-up process followed by an automated message (dialog) requesting that a business email address be used. 

My goal here is to not be required to manually reject and respond to (via email) all sign-ups with "flagged" email domains.

***NEIL***

I've attached screenshots from other sites with simple to more complex voting options.

We'd also like to be able to associate salesforce cases with any of their posts and suggest solutions by sending links from our Forumbee Knowledge base.

😂

Same goes with the normal smiling emoji. To me the white line looks more like a white/milk moustache then a line of teeth.

😃

It's not something of the most shocking importance of course but I'd still like to let you know.

Whenever you're trying to engage people to come back, be an active member of the community and in general helping me out with my product an incentive like this can really help. When you look at platforms like stackoverflow, reddit and technet they all provide something similar.

Looking at the practical part you can start off simple with points being given for posts, likes on your post and amount of followers. It would be nice to give these "points" a name. For example coins, points whatever makes sense to the admin of the community to personalize the thing. Achievements are another nice to have, but that can be further along the road.

• Known issue
• Fix pending
• Solved
• Fixed
• No fix planned

Something like this could both provide greater transparency to reported issues, as well as letting people who visit the community and see the issue know that it has since been resolved and wouldn't be an issue for them.

Thanks.

Several users are signing on to our forum using their first name as their Username. In addition they're not using avatars. The result is that they can't be accurately tagged (mentioned) in a comment.

For example, we have several users with the username "Mark" with no avatar. Trying to tag one results in a string of "Mark" options with no way to discern which is which.

See example: