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Storing of policy documents?
I'm setting up a forum on the enterprise plan (still on trial) and I need to link to policy documents such as GDP-policy etc. I want the URL to be the same as the community URL,…
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what's the difference between categories
Do idea vs. question vs. discussion categories differ in functionality or features?
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Slack Integration stopped working?
We used to have a Slack integration where there was a Slack channel that updated whenever someone posted on our Forumbee community. That stopped working about 10 days ago,…
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is there a way to have all tags show in side column
when we had 20+ tags, 8 or 9 were displayed in the side column I reduced our number of tags to 6, and now only 3 or 4 how up There wasn't a setting for tags except to check the box to show tags;…
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Uploading a GIF
Hi Forumbee, What is the recommended way to upload a gif to a post? Should it be added as an attachment or an embedded video link? Thank you in advance!
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Export users to excel with å,ä,ö?
Hi. Is there a way to export users to excel and to get their names, roles and organisations with Scandinavian letters å, ä, ö plus Alt+0216 and Alt+0248? See the picture below. Best regards Carola
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how can i upload a video and is there a size limit
I cant seem to upload a video - I chose add file but it wouldnt upload the 80MB file. I chose add image and was also prompted to chjoose a file, but with add video i was given a text box
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User on leave - pause notifications?
Hi. When we post in certain categories, our members get email notifications. The auto-replies on these emails are valuable information to us about status of membership.…
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can't upload logo
Hi - we had a logo as a placeholder and have since added text and a search bar. Now, we can't upload the logo - tried both jpg and png files. Is there a size restriction?
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Why does not the trial look so nice like this forum?
We are testing also the trial, but the theme is not so nice and it is different... why?
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Send a Welcome Email
The Welcome Email is an excellent way to greet new members who have joined your community. It is automatically sent to new members after they join. You can configure it to include links and important…
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Section titles - all caps
Is there a way to not have all highest level section labels to be all caps?
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Translation - Edit buttons
Hi, I would like to ask you if there is a way to translate some buttons in an other language, for example the "reply" button etc. I know that some buttons can be translated,…
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New features: Enable explicit consent on sign-up
If your business is based in the European Union (EU), or you process the personal data of individuals in the EU, the General Data Protection Regulation (GDPR) affects you.…
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New formatting options & mentions update
New Text Colors & Highlighting A new color and highlight formatting is now available in the topic editor. Select the text to format, click the 3-dots icon to expand the toolbar options and access the…
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Event invitations
We're just about to launch our forum and I've added an event. As I add new users, will they automatically receive an invite to the event? If not, what do I need to do to re-trigger the invitation?
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Access to verification e-mail
Hi! We would appreciate to be able to change all the e-mails that our members get. For example - verification email when signing up, or "you have new activity"-mails.…
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Your best experiences of launching a forum?
We are a software company that have launched a customer community with the categories articles and ideas. We are now interested in launching a forum, either discussions or questions category.…
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Integration with Drift.com
It would be great if you had a integration with drift. Thx
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Anonymous posting by user
A user may want to ask a question or provide an idea and remain anonymous. You should add the ability for the user to check a box when posting called "remain anonymous" so that people do not see who…
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Article publishing improvements: save drafts and more
Article forums are used for knowledgebase articles, FAQs, news, and announcements. We are introducing 3 new features to enhance your Article posting workflow.…
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Creating Local users in an authenticated environment?
Hi, We have our site setup to authenticate through Shibboleth. However, on occasion, we need to be able to create a generic user for posting certain topics or,…
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Is it possible to customize the sign-up page?
I'd like to let me members know that if they prefer to create a profile that doesn't use their real name, then that's ok (because a lot of people prefer to remain anonymous in the community I'm…
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