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New: Social logins, drag-and-drop article reordering and more
The latest update includes the following new features and enhancements. Drag-and-drop article reorder A new drag-and-drop interface is now available to reorder articles in manually sorted categories.…
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About Webhooks
Learn the basics of how webhooks work to help you build and set up integrations. Webhooks are a way to configure Forumbee to connect with other apps and send a notification automatically when…
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Supported browsers
We support the current and previous major releases of the following browsers: Chrome Microsoft Edge Firefox Safari Opera Brave Using older browser versions can prevent you from accessing Forumbee,…
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Post a topic in multiple categories
Overview With the cross-posting feature, you can configure a single article (topic) to appear in multiple categories. This can help users find relevant content.…
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Community email notifications
Email notification content Members receive email notifications that include the following community activity: New activity in categories or tags they are following New activity in auto-notify…
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Profile picture upload guidelines
To add your profile picture, click your name in the top right and select View profile. Drag and drop your image onto the profile picture area. Or click the profile picture and browse to select your…
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Enable login provider integrations: Google, Microsoft, LinkedIn, GitHub, and Facebook
With login provider integrations, your members can sign in using their account on any of the following login providers: Google Microsoft LinkedIn GitHub Facebook Signing in with a login provider is…
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New: Moderation options, improved topic editor, SEO features
This week's update includes the following new features and bug fixes. New moderation options To provide more flexibility for managing users and posts according to your community needs,…
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How to configure Front integration
The Forumbee plugin for Front makes it easy to browse your Forumbee knowledge base and send article links to customers when you are responding to their messages in Front.…
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How to send reminder invitations
After you have invited users to your community, you can manage your invites. View Invitees Who Have Not Joined Go to Admin > Users and select Pending from the filter menu.…
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Configure Single Sign-On (SAML) with Auth0
These steps will guide you through setting up the single sign-on functionality between Forumbee and Auth0. Configuration Steps 1. Login to your Auth0 administration area. 2.…
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New & Improved Search Features
Today's release includes updates to the Search function that provide new capabilities and performance improvements. Partial Word Search You can now conduct a search using the partial spelling of…
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New features: Customize community policy pages
Customizable policy pages You can now customize your community Privacy Policy and Terms of Use pages. The option is available in Admin > Settings > Policy.…
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Adding, deleting and customizing categories
Your new community is preconfigured with an initial set of categories. You can modify or delete these as well as add new categories. Add a new category Go to Admin > Categories and click Add Category.…
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Version 7 Released: Events Calendar, Member Search, Member Groups, and more
We are pleased to announce the release of Version 7.0 which includes over 20 new features and enhancements! Events Calendar Module The new events calendar feature makes it easy to plan,…
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How to Customize Community Policies
Your community includes Policy pages that you can customize to include your own Terms of Service and Privacy Policy. Policy Settings To edit your policies, go to Admin > Settings > Policy.…
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How to configure Slack integration
Using the Slack integration your team can now stay up to date and monitor community activity directly within Slack. You can customize the types of activity sent to Slack,…
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Version 6 Released: Security permissions, subcategories, profile cards and more
Category Security Permissions New category access controls on categories allow you to restrict access to specific users. For example, you can create an employee-only area or a private category for…
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New Zendesk Integration
Are you using Zendesk for customer support and ticket tracking? Now you can have tickets automatically created in Zendesk when new questions or other activity is posted to your Forumbee community.…
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Configuring SEO options
Many SEO options are configured automatically and don't require any action on your part. These include: All pages are mobile-friendly with responsive design.…
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How to create and edit articles
This article describes how to add and edit articles in your community or help center. While we cover articles specifically here, these steps also apply for any type of topic including discussions,…
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All Topics view
Overview The All Topics view provides easy access to the latest activity in your community by bringing together posts from all categories into a single list.…
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Moderating individual members
Moderation options can be enabled for individual members. This is useful if you have a member that often adds posts that are off-topic or violate your community guidelines,…
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How automatic spam filtering works
All member posts in a public community are automatically checked by a spam filter powered by Akismet. Suspicious topics or replies are sent to the Spam Queue for review by moderators prior to being…
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Trusting a member so their posts are not moderated
When community-wide moderation settings are enabled, by default all member posts are held for moderator review based on the rules you defined. You can set individual users as trusted so that they are…