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question - mark as answered
Hi, we have an issue with multiple forum groups where - we suspect - the threads get classified as 'questions' or 'discussions' in an unpredictable way.…
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Private Message Support
Does forumbee allow private messages to be sent between users? Thanks!
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Change Topic Type does not change Reporting
Hi, I do some reporting on our Community Pages. One thing I notices that posts stay in the Topic Type that they originally have been posted in. We have Questions that should rather be Ideas,…
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Printer friendly article printing
Is there a way to only print the contents of an article so it properly formats the printing to use the page width? Right now using Ctrl+P or right-clicking and choosing print,…
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Add users via the REST API
Our Forumbee is a closed community. We also have a knowledgebase and a service desk (both by Atlassian). The service desk is the main source of truth when it comes to users.…
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Comment Metrics
Hi Team, How do I find out the no of comments that came in for a period?
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Article Formatting
Hi! Is there a way to format photos in an article to collapse/expand photos so a viewer has the option to view a photo along with the article, or to hide it.…
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Notes section in admin view
It would be really great if in the admin (moderation) view, we could have an internal notes section. This could be used for attaching problem tickets from places like JIRA for tracking,…
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Moderator Private Notes
We're wondering if there's a way that the moderator could leave notes or extra comments about a certain post that wouldn't be visible to the users in the community in the dashboard view.…
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Multi language setup?
Hi. As you know, our setup is today in Swedish, most appreciated! Now, we have an increasing amount of english-speaking customers so we actually need both Swedish and English.…
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Reattempt to Verify Email
We have a number of people who apparently attempted to join the forum and never verified their emails. Perhaps they missed the verification email. I'd like to see a a way for the Admins and…
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User has new email address and has forgotten their password.
Is there a way for an admin to reset a users password, or alternatively amend a users email address so they receive the "forgotten password" email. They no longer have access to their old email…
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Direct links to replies, embedded videos and more
The following new features and enhancements are now available! Direct links to replies You can now link directly to specific replies in a conversation.…
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HTML tags not working?
For some reason the <ol start="#"> tag is being ignored. Is there something limiting HTML tags? See the tags below. And see how the list starts at 1 instead of following the tag. Thanks.
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Allow Attachments in Forum Private Message system
Allow Attachments in Forum Private Message system. Especially when providing customer support some files are best not shared publicly in the forums. Both Staff and Customers should be able to attach…
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Hide me from members page?
Is there a way for me to keep my test account from showing up on the /members page?
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How to add an H1 heading?
See screenshot below. The button bar provides options for H2, H3, H4 but not H1. How do you add H1? It seems like you need to be able to add H1 headings because H2 headings are indented as level 2…
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Using slug and/or fixed URL element for permanent reference to article
I would like to store a permanent link to a specific article in forumbee that our software will store and open in a browser when prompted. How do I best utilize the URL and/or slug to achieve this?…
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Entire CSS
Is it possible to get your entire CSS? That will allow us to reference it and make desired changes.
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Customize emails?
Is there a way to personalize or customize emails/notifications that the community members receive?
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Domain alias change
Hi - we are changing the company domain under which our Forums sit and I need to therefore update the Domain Alias in settings. However, it appears that the current domain cannot be altered (the…
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Group invitation not sent
Hi - I've set up a new user group and selected the Send Invitation option (just a test with 3 users at the moment), but so far nothing has been received (couple of hours later).…
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Access through app?
Hi there I’m new here and have started a forum for my community. A few members have asked if they can access the forum from a mobile app. Is there a way to do this?…
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Having an article live under multiple sections?
I have a data set that I want to present to the end users in two different formats. One according to story time line and one according to production timeline.…
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Create a new topic post
In Forumbee, a new post is called a "topic". Follow these steps to add a new topic. As a moderator for your community, you can either post a new topic from within the Community (the members area) or…