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Re: Read Only
Hi @Kelton Wilde , thanks for your questions! Is there a way to limit access to users for some categories as read only? You can set a category to be read-only for members.…
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9 mths ago
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Re: Enhanced search
Hi @Apryl Gibson , thanks for sharing your feedback on search! We are currently working on improvements to search including performance and formats. I'll share your feedback with the developers.
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9 mths ago
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Re: Truncate reply field and provide early scroll option
Hi @Apryl Gibson , this is great feedback! Thank you for sharing!
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9 mths ago
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Re: Community Creation
Hi @Justin Lee , thanks for your question and for signing up for a trial! Trial accounts are typically provisioned within 24 hours, however due to increased demand there may be a slightly longer…
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9 mths ago
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Re: Retrieving deleted category
Hi @Barry Kruger , you can create a new Events category by clicking "Add category" and selecting the Events category type. In the Categories dashboard,…
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9 mths ago
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Re: Events without RSVP?
@Patrick Thurman Thanks for your question! I'm glad you were able to remove the RSVP function. Unfortunately, there isn't a 24-hour clock option for events.
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9 mths ago
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Re: Customize e-mail notifications to users
Hi @Carola Ahlsson , we appreciate your feedback! Thanks for sharing this idea.
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9 mths ago
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Re: Add information in "new user"-mail
Hi @Carola Ahlsson , thank you for sharing your feedback!
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9 mths ago
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Re: Customize emails?
@Carola Ahlsson Hi Carola, thanks for writing in! Sorry I don't have an update to report here -- emails are not customizable at this time. Thank you!
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9 mths ago
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Re: Allocating categories to moderators
Hi @Barry Kruger , if the user's category access shows as "All categories" this means they are assigned a global Admin or Moderator role. You'll need to change their global role to Member by…
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9 mths ago
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Re: Password Stops Working
Hi @Neil Buchwalter , thanks for your question! Passwords do not automatically change or expire. Only a member can change their own password. If they use a misspelled or incorrect email address when…
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9 mths ago
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Re: Private to Public and then back to Private
Hi @Derek Sawyer , thanks for your question! If you make your forum public, then later make it private again, then any users who joined during the public period will still have access.…
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9 mths ago
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Re: Domain alias change
Hi @Barry Kruger , thank you! We will have this updated for you and provision the new SSL certificate. (It can take 1-2 hours to be provisioned, you'll receive a notification when it is live.)
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9 mths ago
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Re: Domain alias change
Hi @Barry Kruger , thanks for your question! Once an SSL certificate is provisioned, it locks in the domain setting in the interface, however we can still update it for you.…
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9 mths ago
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Re: Group invitation not sent
@Barry Kruger , thanks for the clarification! Invites only go out to new people. This is the case even with a new group that you are creating. Existing members don't receive invites,…
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9 mths ago
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Re: Group invitation not sent
Hi @Barry Kruger , thanks for your question! One thing to check is whether these are new members or existing members? If the users you have invited are already members in the community,…
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9 mths ago
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Re: Data Extraction
@Joe Riccardo I have sent instructions to you now.
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10 mths ago
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Re: Groups in Premium Versions
Hi @Joe Riccardo , the new Premium plan now includes the group option. Your account was recently upgraded to the new Premium plan, but that feature didn't get included.…
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10 mths ago
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Re: Private Sections/Categories
Hi @Joe Riccardo , create a group and assign it access to the private categories. When you add a new user, you will then only need to add them to the group,…
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10 mths ago
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Re: New forum
Hi @Barry Kruger , great to hear you are planning to set up a new forum! Your new account has been provisioned and your account manager has contacted you.…
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10 mths ago
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Re: Moving content in bulk; assigning order of post if it is copied/posted in mult places
Hi @Susan Dunnell , thanks for your feedback! I am moving this to the Ideas area so we can track these as feature requests. Thank you!
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10 mths ago
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Re: Category moderater
Hi @Joe Riccardo , thanks for your question! It appears that this user still had the category moderator label although they were no longer assigned to any category.…
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11 mths ago
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Re: Mass Notice to all users through email from Admin
Hi @Jennifer Saltzman , thanks for your question! You can export your user email list and then import that into an external system to send the mailing (such as your CRM,…
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11 mths ago
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Re: Removing Roles
Hi @Joe Riccardo , thanks for your question! To change the owner, send a request to support@forumbee.com and we'll update it for you. Thank you!
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11 mths ago
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Re: Enable category following
Hi @Penny Chang , thanks for writing in! Users only receive email notifications for categories and topics they are following. To follow a category, a user clicks the "Follow" link on the category…
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11 mths ago
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