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Re: Mandatory information Hi @Carola Ahlsson , thanks for sharing your feedback! Currently it isn't possible to enforce a surname, but it is possible to change the field hint text used in the 'Name' field,…
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- 11 mths ago
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Re: How can I center justify images in Articles? Hi @Lincoln Hall , thanks for your question! You can center images in articles by adding this to your custom CSS: .formatted .inline-image { display: block; text-align: center; }
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- 11 mths ago
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Re: Forgot password when no account Hi @Carola Ahlsson , thanks for sharing your feedback! If the community is public, the person will receive an email with a link to join if they don't already have an account.…
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- 11 mths ago
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Re: Data Extraction @Reese Yes, the API is the way to go. You can use it to export categories, posts, and tags.
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- 11 mths ago
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Re: Data Extraction @Reese Hi Reese! Thanks for writing in. I've sent instructions over.
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Re: Configure Single Sign-On with Okta @Gerald Soto Thanks for your question! A guide is now available for configuring single sign-on with Auth0 .
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- 11 mths ago
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Re: Read Only Hi @Kelton Wilde , thanks for your questions! Is there a way to limit access to users for some categories as read only? You can set a category to be read-only for members.…
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- 1 yr ago
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Re: Enhanced search Hi @Apryl Gibson , thanks for sharing your feedback on search! We are currently working on improvements to search including performance and formats. I'll share your feedback with the developers.
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- 1 yr ago
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Re: Truncate reply field and provide early scroll option Hi @Apryl Gibson , this is great feedback! Thank you for sharing!
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- 1 yr ago
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Re: Community Creation Hi @Justin Lee , thanks for your question and for signing up for a trial! Trial accounts are typically provisioned within 24 hours, however due to increased demand there may be a slightly longer…
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- 1 yr ago
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Re: Retrieving deleted category Hi @Barry Kruger , you can create a new Events category by clicking "Add category" and selecting the Events category type. In the Categories dashboard,…
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- 1 yr ago
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Re: Events without RSVP? @Patrick Thurman Thanks for your question! I'm glad you were able to remove the RSVP function. Unfortunately, there isn't a 24-hour clock option for events.
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- 1 yr ago
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Re: Customize e-mail notifications to users Hi @Carola Ahlsson , we appreciate your feedback! Thanks for sharing this idea.
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- 1 yr ago
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Re: Add information in "new user"-mail Hi @Carola Ahlsson , thank you for sharing your feedback!
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- 1 yr ago
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Re: Customize emails? @Carola Ahlsson Hi Carola, thanks for writing in! Sorry I don't have an update to report here -- emails are not customizable at this time. Thank you!
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- 1 yr ago
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Re: Allocating categories to moderators Hi @Barry Kruger , if the user's category access shows as "All categories" this means they are assigned a global Admin or Moderator role. You'll need to change their global role to Member by…
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- 1 yr ago
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Re: Password Stops Working Hi @Neil Buchwalter , thanks for your question! Passwords do not automatically change or expire. Only a member can change their own password. If they use a misspelled or incorrect email address when…
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- 1 yr ago
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Re: Private to Public and then back to Private Hi @Derek Sawyer , thanks for your question! If you make your forum public, then later make it private again, then any users who joined during the public period will still have access.…
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- 1 yr ago
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Re: Domain alias change Hi @Barry Kruger , thank you! We will have this updated for you and provision the new SSL certificate. (It can take 1-2 hours to be provisioned, you'll receive a notification when it is live.)
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- 1 yr ago
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Re: Domain alias change Hi @Barry Kruger , thanks for your question! Once an SSL certificate is provisioned, it locks in the domain setting in the interface, however we can still update it for you.…
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- 1 yr ago
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Re: Group invitation not sent @Barry Kruger , thanks for the clarification! Invites only go out to new people. This is the case even with a new group that you are creating. Existing members don't receive invites,…
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- 1 yr ago
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Re: Group invitation not sent Hi @Barry Kruger , thanks for your question! One thing to check is whether these are new members or existing members? If the users you have invited are already members in the community,…
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- 1 yr ago
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Re: Data Extraction @Joe Riccardo I have sent instructions to you now.
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- 1 yr ago
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Re: Groups in Premium Versions Hi @Joe Riccardo , the new Premium plan now includes the group option. Your account was recently upgraded to the new Premium plan, but that feature didn't get included.…
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- 1 yr ago
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Re: Private Sections/Categories Hi @Joe Riccardo , create a group and assign it access to the private categories. When you add a new user, you will then only need to add them to the group,…
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- 1 yr ago
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