-
Hyperlink to a subsection within an article
I have some hyperlinks in my articles that link to other articles in the KB which is handy. Most of the time, the link takes them to the top of article,…
-
Prevent Video from being downloaded
Is it possible to embed or link to a video but prevent the user from being able to download it or access it directly due to IP?
-
Keep the Aprove/Discad/Spam Option in the full view.
Hi, it would be great if the option to Approve, Discard, Spam Buttons would be available when you klick and read the full post, that would make it easier to work and it would involve less jumping…
-
change custom domain
We are rebranding our company. I tried to change the custom domain but it is not allowing me to edit.
-
Change Status and Not Change Type
Is there a way for me to change the status of a post without it automatically changing the type of the post? At this time, when I change the status on a post to "In Review" it changes the type.…
-
Configure Single Sign-On (SAML) with Okta
These steps will guide you through setting up the single sign-on integration between Forumbee and Okta. Supported Features The Okta/Forumbee SAML integration supports the following features:…
-
BCC for all emails
We need to track all emails that are sent on behalf of our forumbee account/help center. Can we add a BCC line for our CRM to the admin settings? Thanks!
-
Update integrations?
We need an integration between Forumbee and Hubspot. The webhooks option is not working via Zapier to provide usable data. Thanks!
-
Managing Sort Order in Categories
You have control over the order in which topics and articles appear within each category. Default Sort Orders Article categories: Newest (most recently created articles first) Discussion categories:…
-
Web Accessibility: Your Community, Open to Everyone
At Forumbee, we firmly believe online communities should be accessible to all users. We've recently rolled out a comprehensive platform update with web accessibility integrated directly into our…
-
Supercharge Your Community Engagement with Gamification
We all know that active, thriving communities help us achieve shared goals and foster genuine engagement. But how do you go beyond standard discussions and truly inspire participation?…
-
New Webhooks Dashboard: Powerful, User-friendly Integration Management
Webhooks have become a powerful way to integrate different applications and platforms, allowing for real-time data sharing and automated workflows. If you're using Forumbee to power your online…
-
Is there a way to copy section/categories including all articles?
The software platform I am organizing documentation (articles) for necessitates versioned documentation (articles). I'm hoping to accomplish this by copying the structure I've set up in my KB and…
- Answered
-
Post a topic in multiple categories
Overview With the cross-posting feature, you can configure a single article (topic) to appear in multiple categories. This can help users find relevant content.…
-
API to download a particular category post's number of Likes, Views, Replies
Hi Team, Looking for help I would like to know if there's an API to get a report on a particular category post's number of Likes, Views, Replies, Number of Follows Categories include Get help and…
- Answered
-
change theme color
Is it possible to change the grey ribbon in horizontal menu bellow the company logo into other colour? for example burgundy
- Answered
-
Advanced Analytics
Would it be possible to get more advanced analytics? I would like to see how often users are posting questions, responding to questions, searchable by date ranges. Is this possible? Thanks
- Completed
-
Leaderboards, but for disengaged users?
Is there a way to report on least engaged users in my forum? Like the Leaderboard, but on the opposite end of the engagement spectrum?
- Answered
-
Duplicate Section > Category > Article structure
I'm writing content for a software platform that our company develops. I'd like to keep the structure of my content consistent and organize all articles, sub-categories, categories,…
- Answered
-
Present/Organize Categories without a Section
Like on the Forumbee Community page, how can I create a unique "card" for a category that users can click on. 1. Using a section (like Knowledgebase on Forumbee Community) necessitates 2 clicks (1 to…
- Answered
-
How can I show Related Articles within an Article?
On this Community page when I view an article the right hand pane has Contents and "Related Articles". How do I get the "Related Articles" to appear and what determines whether or not the are…
- Answered
-
Embed videos
Enrich your posts with engaging video content! Easily embed videos from popular platforms like YouTube, Vimeo, Wistia, Vidyard, and Loom directly into your posts.…
-
is there a way to un-publish an article?
I don't see the ability to un-publish an article once its been published.... Do I just update the Pubslished date? or is this functionality not available?
- Answered
-
Requiring moderator approval of member join requests
In a public community, users can typically sign up on their own to become members. However, you can configure your settings to require moderator approval for all new join requests.…
-
Articles Contents pane NOT scrollable
Hello, I've recently created some lengthy articles within my knowledgebase. The capabilities are accomodating my content well, however the amount of information I'm putting into a single…
- Answered