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How to measure customer satisfaction via Ratings in the community?
Hello, Wondering if anyone collects ratings on the Question category as soon as the topic is answered to measure customer satisfaction. Use-case: We want to be able to measure the customer…
- Nandini D
- Nandini_D
- 2 mths ago
- 1reply
- 7
- Last replyForumbee SupportStaff2 mths ago
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0
Events: Option for recurring events
It would be great to have a recurring event option for Events, including standard settings like "end after X events" and/or "end date" for the recurrence. Thanks!
- Sarah Fallaw
- Sarah_Fallaw
- 5 mths ago
- 1reply
- 15
- Last replyForumbee SupportStaff5 mths ago
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1
Make the Title Picture in an arcticle 'optional'
Hi, we are using the Gallery View for some of our Categories. While this is a nice feature it also has a downside. The format of the Picture used for the Gallery is a different format than something…
- Christian Langmayr
- Community Manager Pyramid Analytics
- Christian_Langmayr.1
- 8 mths ago
- 16
- 1
- Share an Idea
1
Geo Location and Map for Events
We are www.q.golf and are thinking of using Forumbee for our community I see there is an event calendar function but is there an associated map - so of us a map of say the USA showing upcoming q golf…
- Simon Moore
- Simon_Moore
- 9 mths ago
- 1reply
- 15
- 1
- Last replyForumbee SupportStaff9 mths ago
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0
Add Static HTML Page Option
Hi, sometimes it would be great to have a Static HTML Page in the Community with a little more code options. E.g. as an introduction Page to our Super User Program.…
- Christian Langmayr
- Community Manager Pyramid Analytics
- Christian_Langmayr.1
- 9 mths ago
- 2replies
- 12
- Last replyChristian Langmayr9 mths ago
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1
"View as" Feature for Admin/Moderator
As mentioned in one of the discussions, it would be great to have the possibility to switch the view to a selected user. Sometimes my Test User does not have the same rights,…
- Christian Langmayr
- Community Manager Pyramid Analytics
- Christian_Langmayr.1
- 9 mths ago
- 1reply
- 11
- 1
- Last replyForumbee SupportStaff9 mths ago
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0
Add Gallery View to standard options
Hi, the Gallery View is great for some occations, it would be great to add this to the standard options in the System? Asking Support is cumbersom, if you just want to try it out, etc. Rgds Christian
- Christian Langmayr
- Community Manager Pyramid Analytics
- Christian_Langmayr.1
- 9 mths ago
- 1reply
- 8
- Last replyForumbee SupportStaff9 mths ago
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3
Notes section in admin view
It would be really great if in the admin (moderation) view, we could have an internal notes section. This could be used for attaching problem tickets from places like JIRA for tracking,…
- Jeff C.
- Jeff_C
- 7 yrs ago
- 3replies
- 1,120
- 3
- Last replyForumbee SupportStaff9 mths ago
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0
Imrove the Messenger
Messaging is a great idea, but to use it to facilitate connections and interaction, a few improvements would be great: Messaging is one-to-one, so you can only have one recipient for a message.…
- Christian Langmayr
- Community Manager Pyramid Analytics
- Christian_Langmayr.1
- 9 mths ago
- 6
- Share an Idea
1
Moderator Private Notes
We're wondering if there's a way that the moderator could leave notes or extra comments about a certain post that wouldn't be visible to the users in the community in the dashboard view.…
- Joseph Heider
- Joseph_Heider
- 2 yrs ago
- 3replies
- 41
- 1
- Last replyForumbee SupportStaff10 mths ago
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1
Reattempt to Verify Email
We have a number of people who apparently attempted to join the forum and never verified their emails. Perhaps they missed the verification email. I'd like to see a a way for the Admins and…
- CraigS
- CraigS
- 6 yrs ago
- 3replies
- 825
- 1
- Last replyForumbee SupportStaff11 mths ago
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19
User points/achievements
I've been trying out Forumbee for the last 2 days and there's basically only one thing I'm really missing and that's points/achievements. Whenever you're trying to engage people to come back,…
- Sonny Puijk
- Sonny_Puijk
- 6 yrs ago
- 14replies
- 1,605
- 19
- Last replyForumbee SupportStaff1 yr ago
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4
Merge new topics to existing
Hello! I wanted to request the feature to merge new posts into existing topics. The ability to merge a reply to any other topic already exists, but there doesn't appear to be a way to move a parent…
- Jeff C.
- Jeff_C
- updated 6 yrs ago
- 7replies
- 804
- 4
- Last replyForumbee SupportStaff1 yr ago
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2
Allow Attachments in Forum Private Message system
Allow Attachments in Forum Private Message system. Especially when providing customer support some files are best not shared publicly in the forums. Both Staff and Customers should be able to attach…
- CraigS
- CraigS
- 2 yrs ago
- 3replies
- 42
- 2
- Last replyForumbee SupportStaff1 yr ago
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1
Top Menu 'Save' and 'Save and Exit' Button for Article Editing
The majority of our KB articles are very long. It would be great to have the 'Save' button stick to the top of the page as we are editing the article instead of having to constantly scroll to the…
- Jeff Knepper
- Jeff_Knepper
- 2 yrs ago
- 1reply
- 29
- 1
- Last replyForumbee SupportStaff2 yrs ago
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3
Search Results Filters
Please add filters for search results that allow the user to filter by date/time as well as by Section/Category
- Jeff Knepper
- Jeff_Knepper
- 2 yrs ago
- 1reply
- 19
- 3
- Last replyForumbee SupportStaff2 yrs ago
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4
Integration with Salesforce CRM?
Wondering if you will be offering integration with Salesforce CRM anytime in the future. for private communities. It would be really good for our support and account management team to be able to…
- Ajay Parikh
- Sr. Director of Marketing
- Ajay_Parikh
- 6 yrs ago
- 1reply
- 833
- 4
- Last replyCraigS2 yrs ago
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1
Duplicate email notifications & layout
Hi there, Thank you for the support on this platform. We enjoy using it! This post contains a couple of requests: 1. We have users that want to receive email notifications from boards they follow,…
- Apryl Gibson
- Apryl_Gibson
- 2 yrs ago
- 1reply
- 10
- 1
- Last replyForumbee SupportStaff2 yrs ago
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2
508 Compliance?
Hi Team! Quick question about accessibility here: Is Forumbee 508 compliant or does it give the option to add these kinds of features? Specifically alt-image text, keyboard-only functionality,…
- Joseph Heider
- Joseph_Heider
- 2 yrs ago
- 1reply
- 30
- 2
- Last replyForumbee SupportStaff2 yrs ago
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2
Add users via the REST API
Our Forumbee is a closed community. We also have a knowledgebase and a service desk (both by Atlassian). The service desk is the main source of truth when it comes to users.…
- Sufian Reiter
- Sufian_Reiter
- 2 yrs ago
- 1reply
- 90
- 2
- Last replyForumbee SupportStaff2 yrs ago
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1
New Category Type: Navigation Button / Hyperlink
Would be very helpful to be able to add a Category type that is a simple URL link. This would allow us to use Forbumbee as a platform that links to other parts of our solutions (support ticket…
- Jeff Knepper
- Jeff_Knepper
- 2 yrs ago
- 2replies
- 26
- 1
- Last replyJeff Knepper2 yrs ago
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1
Markdown text editor
Hello, Do you plan to support the Markdown format in the text editor shortly? CKEditor seems to support it in the last version v5. Thanks
- Pascal
- Pascal
- 2 yrs ago
- 1reply
- 31
- 1
- Last replyForumbee SupportStaff2 yrs ago
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0
Mandatory information
Hi. We need the possibility to make surname mandatory. Today the user can call him/herself Donald Duck or whatever. Not that they do but sometimes the user adds only the first name.…
- Carola Ahlsson
- Carola_Ahlsson
- 3 yrs ago
- 2replies
- 55
- Last replyCarola Ahlsson3 yrs ago
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2
Forgot password when no account
Hi. I had a customer complaining about not recieving the email when using the "forgot password". The message says "if there is an account with this emailadress,…
- Carola Ahlsson
- Carola_Ahlsson
- 3 yrs ago
- 2replies
- 30
- 2
- Last replyCarola Ahlsson3 yrs ago
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3
Customize e-mail notifications to users
We would like to be able to customize the emails sent from Forumbee to add more of our company profile, and to highlight the added information in the notification.
- Carola Ahlsson
- Carola_Ahlsson
- 3 yrs ago
- 4replies
- 54
- 3
- Last replyCarola Ahlsson3 yrs ago
- Share an Idea

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Help us improve by sharing your feedback and voting for the best ideas.

Share an Idea

How to measure customer satisfaction via Ratings in the community?

Events: Option for recurring events

Make the Title Picture in an arcticle 'optional'

Geo Location and Map for Events

Add Static HTML Page Option

"View as" Feature for Admin/Moderator

Add Gallery View to standard options

Notes section in admin view

Imrove the Messenger

Moderator Private Notes

Reattempt to Verify Email

User points/achievements

Merge new topics to existing

Allow Attachments in Forum Private Message system

Top Menu 'Save' and 'Save and Exit' Button for Article Editing

Search Results Filters

Integration with Salesforce CRM?

Duplicate email notifications & layout

508 Compliance?

Add users via the REST API

New Category Type: Navigation Button / Hyperlink

Markdown text editor

Mandatory information

Forgot password when no account

Customize e-mail notifications to users

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