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API Export Data
I want to export the conversations on my server to PDF via API. I saw this post: Using url to export data I tried to do this on my URL, but get an error.…
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Create Topics via API?
Is there a way to batch-create and schedule topics via the API? As far as I know it's only possible to download forum content via the API as CSV or JSON.
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How does the search functionality work?
I'm not getting expected results from my search. Ex. I have an article called "Data Domains" and when I search "data domains" I do not get that article in the results.…
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New Webhooks Dashboard missing / Payload not customizable
Dear all, in our community, we are utilizing webhooks. My "older" webhooks all send quite a significant payload. However, I just created a new webhook and it only parses this (redacted).…
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Using AI with forumbee
Does forumbee have any plans or work-in-progress in terms of allowing clients to use their knowledge base as the controlled context for an AI front-end,…
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Cannot upload a new logo
Hi Forumbee! For some reason I cannot upload a new logo in the header, I choose the new logo but for some reason it will not be uploaded. Are there any restictions? Kind Regards Pernilla Lindsten
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SSO and user profile updates: how to direct users to their SSO account page?
The token based SSO developer documentation mentions the situation where a user might update their profile in Forumbee and later receive updated information from the SSO provider: https://community.…
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Moderator notification of moderator activity
How do I insure that..... if a moderator posts a new article OR replies to an existing post...that other moderators get a notification? As a moderator I am getting notifications of replies,…
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Search bar image
Is there a way to change the background image used for the Search Bar?
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Delete Multiple Posts
I would like to be able to delete multiple posts in a category without having to open up each post and select "remove". There are hundreds of posts I would like to remove so this method would be very…
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Added Features and 2025 Roadmap
Checking in on things we may have missed as well as what's coming up. Can you provide a bullet point list of recent "turn on/off" features from the last year or two? (e.g.…
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Hyperlink to a subsection within an article
I have some hyperlinks in my articles that link to other articles in the KB which is handy. Most of the time, the link takes them to the top of article,…
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Prevent Video from being downloaded
Is it possible to embed or link to a video but prevent the user from being able to download it or access it directly due to IP?
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change custom domain
We are rebranding our company. I tried to change the custom domain but it is not allowing me to edit.
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Change Status and Not Change Type
Is there a way for me to change the status of a post without it automatically changing the type of the post? At this time, when I change the status on a post to "In Review" it changes the type.…
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Is there a way to copy section/categories including all articles?
The software platform I am organizing documentation (articles) for necessitates versioned documentation (articles). I'm hoping to accomplish this by copying the structure I've set up in my KB and…
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API to download a particular category post's number of Likes, Views, Replies
Hi Team, Looking for help I would like to know if there's an API to get a report on a particular category post's number of Likes, Views, Replies, Number of Follows Categories include Get help and…
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change theme color
Is it possible to change the grey ribbon in horizontal menu bellow the company logo into other colour? for example burgundy
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Leaderboards, but for disengaged users?
Is there a way to report on least engaged users in my forum? Like the Leaderboard, but on the opposite end of the engagement spectrum?
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Duplicate Section > Category > Article structure
I'm writing content for a software platform that our company develops. I'd like to keep the structure of my content consistent and organize all articles, sub-categories, categories,…
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Present/Organize Categories without a Section
Like on the Forumbee Community page, how can I create a unique "card" for a category that users can click on. 1. Using a section (like Knowledgebase on Forumbee Community) necessitates 2 clicks (1 to…
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How can I show Related Articles within an Article?
On this Community page when I view an article the right hand pane has Contents and "Related Articles". How do I get the "Related Articles" to appear and what determines whether or not the are…
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is there a way to un-publish an article?
I don't see the ability to un-publish an article once its been published.... Do I just update the Pubslished date? or is this functionality not available?
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Articles Contents pane NOT scrollable
Hello, I've recently created some lengthy articles within my knowledgebase. The capabilities are accomodating my content well, however the amount of information I'm putting into a single…
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Printer friendly article printing
Is there a way to only print the contents of an article so it properly formats the printing to use the page width? Right now using Ctrl+P or right-clicking and choosing print,…
- Answered
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