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How does the search functionality work?

I'm not getting expected results from my search. Ex. I have an article called "Data Domains" and when I search "data domains" I do not get that article in the results.…

New Webhooks Dashboard missing / Payload not customizable

Dear all, in our community, we are utilizing webhooks. My "older" webhooks all send quite a significant payload. However, I just created a new webhook and it only parses this (redacted).…

Using AI with forumbee

Does forumbee have any plans or work-in-progress in terms of allowing clients to use their knowledge base as the controlled context for an AI front-end,…

Cannot upload a new logo

Hi Forumbee! For some reason I cannot upload a new logo in the header, I choose the new logo but for some reason it will not be uploaded. Are there any restictions? Kind Regards Pernilla Lindsten

SSO and user profile updates: how to direct users to their SSO account page?

The token based SSO developer documentation mentions the situation where a user might update their profile in Forumbee and later receive updated information from the SSO provider: https://community.…

Moderator notification of moderator activity

How do I insure that..... if a moderator posts a new article OR replies to an existing post...that other moderators get a notification? As a moderator I am getting notifications of replies,…

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Search bar image

Is there a way to change the background image used for the Search Bar?

Delete Multiple Posts

I would like to be able to delete multiple posts in a category without having to open up each post and select "remove". There are hundreds of posts I would like to remove so this method would be very…

Added Features and 2025 Roadmap

Checking in on things we may have missed as well as what's coming up. Can you provide a bullet point list of recent "turn on/off" features from the last year or two? (e.g.…

Hyperlink to a subsection within an article

I have some hyperlinks in my articles that link to other articles in the KB which is handy. Most of the time, the link takes them to the top of article,…

Prevent Video from being downloaded

Is it possible to embed or link to a video but prevent the user from being able to download it or access it directly due to IP?

change custom domain

We are rebranding our company. I tried to change the custom domain but it is not allowing me to edit.

Change Status and Not Change Type

Is there a way for me to change the status of a post without it automatically changing the type of the post? At this time, when I change the status on a post to "In Review" it changes the type.…

Is there a way to copy section/categories including all articles?

The software platform I am organizing documentation (articles) for necessitates versioned documentation (articles). I'm hoping to accomplish this by copying the structure I've set up in my KB and…

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API to download a particular category post's number of Likes, Views, Replies

Hi Team, Looking for help I would like to know if there's an API to get a report on a particular category post's number of Likes, Views, Replies, Number of Follows Categories include Get help and…

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change theme color

Is it possible to change the grey ribbon in horizontal menu bellow the company logo into other colour? for example burgundy

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Leaderboards, but for disengaged users?

Is there a way to report on least engaged users in my forum? Like the Leaderboard, but on the opposite end of the engagement spectrum?

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Duplicate Section > Category > Article structure

I'm writing content for a software platform that our company develops. I'd like to keep the structure of my content consistent and organize all articles, sub-categories, categories,…

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Present/Organize Categories without a Section

Like on the Forumbee Community page, how can I create a unique "card" for a category that users can click on. 1. Using a section (like Knowledgebase on Forumbee Community) necessitates 2 clicks (1 to…

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How can I show Related Articles within an Article?

On this Community page when I view an article the right hand pane has Contents and "Related Articles". How do I get the "Related Articles" to appear and what determines whether or not the are…

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is there a way to un-publish an article?

I don't see the ability to un-publish an article once its been published.... Do I just update the Pubslished date? or is this functionality not available?

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Articles Contents pane NOT scrollable

Hello, I've recently created some lengthy articles within my knowledgebase. The capabilities are accomodating my content well, however the amount of information I'm putting into a single…

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Printer friendly article printing

Is there a way to only print the contents of an article so it properly formats the printing to use the page width? Right now using Ctrl+P or right-clicking and choosing print,…

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Custom Domain SSL Renewal

Our custom domain certificate that Forumbee provided from Lets Encrypt expires in 20 days. What interval does the certificate get replaced as my experience is that it ACME should have already renewed…

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Unique ID for the post

While using webnook I could see the post id keeps changing. May I know if there are any static unique id or post id for a post or a topic ? And what is difference between a Topic and Post events…

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