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Password Stops Working
I have one long-time user that is complaining that his password stops working without notice and without him requesting a password change. He's stated this has occurred twice in as many weeks.…
- Neil Buchwalter
- Neilbu
- 2 yrs ago
- 1reply
- 11
- Last replyForumbee SupportStaff2 yrs ago
- Ask a Question
- Answered
- Answered
Private to Public and then back to Private
Our community is private right now, and we want to open it up to the public for two weeks. We want to give the public a preview, and then shut off access after two weeks.…
- Derek Sawyer
- Derek_Sawyer
- 2 yrs ago
- 1reply
- 24
- Last replyForumbee SupportStaff2 yrs ago
- Ask a Question
- Answered
- Answered
Domain alias change
Hi - we are changing the company domain under which our Forums sit and I need to therefore update the Domain Alias in settings. However, it appears that the current domain cannot be altered (the…
- Barry Kruger
- Barry_Kruger
- 2 yrs ago
- 3replies
- 12
- 1
- Last replyForumbee SupportStaff2 yrs ago
- Ask a Question
- Answered
- Answered
Group invitation not sent
Hi - I've set up a new user group and selected the Send Invitation option (just a test with 3 users at the moment), but so far nothing has been received (couple of hours later).…
- Barry Kruger
- Barry_Kruger
- 2 yrs ago
- 3replies
- 14
- Last replyForumbee SupportStaff2 yrs ago
- Ask a Question
- Answered
- Answered
Groups in Premium Versions
Any chance that the "Group" option will be made available to the Premium Plan. We have a large number of users in that plan and maintaining private categories is time consuming when you add…
- Joe Riccardo
- Joe_Riccardo.1
- 2 yrs ago
- 2replies
- 24
- Last replyJoe Riccardo2 yrs ago
- Ask a Question
- Answered
- Answered
Private Sections/Categories
The majority of our users have access to a private area of categories. There are about 12 participants that don't. We have each user set up to access the private categories.…
- Joe Riccardo
- Joe_Riccardo.1
- 2 yrs ago
- 1reply
- 35
- Last replyForumbee SupportStaff2 yrs ago
- Ask a Question
- Answered
- Answered
New forum
Hi We already run a successful forum on Forumbee (https://www.thesencoforum.org.uk/) and we now want to set up another forum for one of our special needs communities.…
- Barry Kruger
- Barry_Kruger
- 2 yrs ago
- 1reply
- 36
- Last replyForumbee SupportStaff2 yrs ago
- Ask a Question
- Answered
- Answered
Category moderater
The follow user is listed as a "Category Moderator" under his profile but I cannot find the category he moderates. We I do an extract of users he shows as a "Member" Can you take a look Thanks
- Joe Riccardo
- Joe_Riccardo.1
- updated 2 yrs ago
- 1reply
- 14
- Last replyForumbee SupportStaff2 yrs ago
- Ask a Question
- Answered
- Answered
Mass Notice to all users through email from Admin
Is there a way to send a notice to all members without sending an invite? We would like to be able to notify users of new topics or questions asked by the admin that people may not yet be following.…
- Jennifer Saltzman
- Jennifer_Saltzman
- updated 2 yrs ago
- 1reply
- 22
- Last replyForumbee SupportStaff2 yrs ago
- Ask a Question
- Answered
- Answered
Removing Roles
How do we change forum member roles from an Owner to regular member? We have people role revolving so we need to change their roles accordingly. I have changed the role of this person to member but…
- Joe Riccardo
- Joe_Riccardo.1
- 2 yrs ago
- 1reply
- 14
- Last replyForumbee SupportStaff2 yrs ago
- Ask a Question
- Answered
- Answered
Enable category following
If you don't enable category following for a category do all users get a notification that something has been added to the category? Example: Events. By not checking,…
- Penny Chang
- Penny_Chang
- 3 yrs ago
- 1reply
- 30
- Last replyForumbee SupportStaff3 yrs ago
- Ask a Question
- Answered
- Answered
Possible to import from Discourse?
Hi there! We have an active Discourse community we'd like to move over to Forumbee. Is it possible to export past conversations/users from Discourse? Or do we need to start from scratch?
- Duncan Hamra
- Designer @ Memberstack
- Duncan_Hamra
- 3 yrs ago
- 1reply
- 40
- Last replyForumbee SupportStaff3 yrs ago
- Ask a Question
- Answered
- Answered
when I delete a forum
Is all of the data deleted? Is anything retained by you?
- Todd Ferkingstad
- Todd_Ferkingtad
- 3 yrs ago
- 1reply
- 41
- Last replyForumbee SupportStaff3 yrs ago
- Ask a Question
- Answered
- Answered
Private Category Access Code Not Functioning Properly
I have set up a private community for a financial services company, and with it is the need for private categories. Because we want everyone to be able to see the actual category listed and read the…
- Saltzman Associates
- Saltzman_Associates
- 3 yrs ago
- 2replies
- 22
- Last replyForumbee SupportStaff3 yrs ago
- Ask a Question
- Answered
- Answered
Requesting some custom CSS code
Hello, please let me know the custom CSS code to change the color of the Header Background Category Font Color Topic Font Color to #67b9c0 Thank you in advance for your help!
- Debbie DeMarco Bennett
- Debbie_DeMarco_Bennett
- 3 yrs ago
- 9replies
- 88
- Last replyDebbie DeMarco Bennett3 yrs ago
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- Answered
- Answered
As a moderator, is there a way to view my community as a user?
I have locked down certain actions (e.g. replies, submitting, etc.) for moderators only. When making these edits, I would like to view my community to see how an end-user would interact with it.…
- Rosie Neibel
- rosie_neibel
- 3 yrs ago
- 1reply
- 23
- Last replyForumbee SupportStaff3 yrs ago
- Ask a Question
- Answered
- Answered
How do I manage / edit / consolidate tags?
As a moderator, how can I manage existing tags, to get them in a uniform format and consolidate duplicate tags. Thanks, Cameron
- Cameron O’Rourke
- Cameron_ORourke
- 3 yrs ago
- 1reply
- 53
- Last replyForumbee SupportStaff3 yrs ago
- Ask a Question
- Answered
- Answered
"Ask a Question" Button
Is it possible to add the "Ask a Question" button on the Q&A section to other places or sections? For example, we have some FAQ articles in the Help Articles section.…
- Kaitlin Ostler
- Kaitlin_Ostler
- 3 yrs ago
- 1reply
- 36
- Last replyForumbee SupportStaff3 yrs ago
- Ask a Question
- Answered
- Answered
Search for a User?
I am trying to search for a User email to see if they are already added to the forum, but for the life of me I cannot find that option! Help?
- Chris Pearson
- Chris_Pearson
- 3 yrs ago
- 2replies
- 27
- Last replyChris Pearson3 yrs ago
- Ask a Question
- Answered
- Answered
Forumbee and Zendesk Re skin
Hello, We were using Zendesk but will now be moving over to Forumbee. Because of this, we had someone design a Zendesk reskin (for help center), can anyone tell me if this reskin I had done will be…
- Scarlett Evans
- Scarlett_Evans
- 3 yrs ago
- 1reply
- 23
- Last replyForumbee SupportStaff3 yrs ago
- Ask a Question
- Answered
- Answered
Can i allow users to only comment on content but NOT to create new content ?
Hi, I want to have two types of users: - Normal Users: can only comment on content created by Editors. - Editors: Can create content Is this possible?
- Eleni
- Eleni
- 3 yrs ago
- 1reply
- 19
- Last replyForumbee SupportStaff3 yrs ago
- Ask a Question
- Answered
- Answered
Can you pin or feature posts
Is it possible to 'pin' a post to the top of a category, or otherwise feature posts?
- Alicia Avril
- Alicia_Avril
- 3 yrs ago
- 1reply
- 29
- Last replyForumbee SupportStaff3 yrs ago
- Ask a Question
- Answered
- Answered
Will search respect user group permissions?
Specifically, if I have a 'public' category and a 'private' category, will someone without the private user tag only see search results in the public category? Additionally,…
- Alicia Avril
- Alicia_Avril
- 3 yrs ago
- 1reply
- 21
- Last replyForumbee SupportStaff3 yrs ago
- Ask a Question
- Answered
- Answered
Filter Search by Tags
Can I filter a search so it only returns things tagged with something? Also, how do I add tags to a post? I do not see a way here.
- Alicia Avril
- Alicia_Avril
- 3 yrs ago
- 1reply
- 28
- Last replyForumbee SupportStaff3 yrs ago
- Ask a Question
- Answered
- Answered
Access through app?
Hi there I’m new here and have started a forum for my community. A few members have asked if they can access the forum from a mobile app. Is there a way to do this?…
- Sylvia Westphal
- Sylvia_Westphal
- 3 yrs ago
- 3replies
- 46
- Last replyForumbee SupportStaff3 yrs ago
- Ask a Question
- Answered
- Answered

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Have a question about Forumbee? Ask it here.

Ask a Question

Password Stops Working

Private to Public and then back to Private

Domain alias change

Group invitation not sent

Groups in Premium Versions

Private Sections/Categories

New forum

Category moderater

Mass Notice to all users through email from Admin

Removing Roles

Enable category following

Possible to import from Discourse?

when I delete a forum

Private Category Access Code Not Functioning Properly

Requesting some custom CSS code

As a moderator, is there a way to view my community as a user?

How do I manage / edit / consolidate tags?

"Ask a Question" Button

Search for a User?

Forumbee and Zendesk Re skin

Can i allow users to only comment on content but NOT to create new content ?

Can you pin or feature posts

Will search respect user group permissions?

Filter Search by Tags

Access through app?

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