Is there a way for an admin to reset a users password, or alternatively amend a users email address so they receive the "forgotten password" email. They no longer have access to their old email address.
Hi Debbie Buys , thanks for your question! In this case, if the user no longer has access to their old email address, they will need to create a new account. (The admin cannot reset their password nor add an email address for them.)
Forumbee Support why? It would make sense and if there are errors, it should be possible to impersonate this user to see their problems 'with their eyes'
Christian Langmayr It is due to strict security. If you have an end user encountering errors, please contact us at support@forumbee.com and we will troubleshoot the issue. Thank you!
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