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Enable category following
If you don't enable category following for a category do all users get a notification that something has been added to the category? Example: Events. By not checking,…
Answered
Possible to import from Discourse?
Hi there! We have an active Discourse community we'd like to move over to Forumbee. Is it possible to export past conversations/users from Discourse? Or do we need to start from scratch?
Answered
when I delete a forum
Is all of the data deleted? Is anything retained by you?
Answered
Private Category Access Code Not Functioning Properly
I have set up a private community for a financial services company, and with it is the need for private categories. Because we want everyone to be able to see the actual category listed and read the…
Answered
As a moderator, is there a way to view my community as a user?
I have locked down certain actions (e.g. replies, submitting, etc.) for moderators only. When making these edits, I would like to view my community to see how an end-user would interact with it.…
Answered
How do I manage / edit / consolidate tags?
As a moderator, how can I manage existing tags, to get them in a uniform format and consolidate duplicate tags. Thanks, Cameron
Answered
"Ask a Question" Button
Is it possible to add the "Ask a Question" button on the Q&A section to other places or sections? For example, we have some FAQ articles in the Help Articles section.…
Answered
Search for a User?
I am trying to search for a User email to see if they are already added to the forum, but for the life of me I cannot find that option! Help?
Answered
Can i allow users to only comment on content but NOT to create new content ?
Hi, I want to have two types of users: - Normal Users: can only comment on content created by Editors. - Editors: Can create content Is this possible?
Answered
Forumbee and Zendesk Re skin
Hello, We were using Zendesk but will now be moving over to Forumbee. Because of this, we had someone design a Zendesk reskin (for help center), can anyone tell me if this reskin I had done will be…
Answered
Can you pin or feature posts
Is it possible to 'pin' a post to the top of a category, or otherwise feature posts?
Answered
Will search respect user group permissions?
Specifically, if I have a 'public' category and a 'private' category, will someone without the private user tag only see search results in the public category? Additionally,…
Answered
Filter Search by Tags
Can I filter a search so it only returns things tagged with something? Also, how do I add tags to a post? I do not see a way here.
Answered
Access through app?
Hi there I’m new here and have started a forum for my community. A few members have asked if they can access the forum from a mobile app. Is there a way to do this?…
Answered
Having an article live under multiple sections?
I have a data set that I want to present to the end users in two different formats. One according to story time line and one according to production timeline.…
Answered
Do I need to manually block search indexing on a private forum?
Hi, I have a question about the box for blocking searching with noindex. Do I need to manually do this on each post in my forum, which is private? Thank you.
Answered
Thumbnail for articles that require login.
I often share articles to Facebook that require new users to login in to access. If I share the restricted access articles no thumbnail shows up in Facebook.…
Answered
Support for embedding a 3DViewer
Has anyone requested embedding a 3DViewer? We would like to try to embed the 3DXML Player from Dassault Systèmes into our articles.
Answered
Password
I have a person that is having trouble resetting her OLC password. She gets the password reset link and it brings her to a page that asks for her old password to create the new password.…
Answered
Multiple Side Column Boxes
It must be possible to have more than one custom side column box because I've seen other forumbee communities with links, buttons, and other information other than the standard plus one box.…
Answered
Adding CSS
I understand that you can edit existing CSS; however, how to you add CSS? Specifically, how to do you CSS elements that comprise and entire portion of the page like a custom footer or header?…
Answered
new user instruction guide
I'm looking for a simple (i.e. one-page) quide to provide new users. Does something like this already exist. I'd like not to start from scratch. thanks for the help. Steve
Answered
Can I opt-in for notifications only on specific threads?
Hello, I am a teacher and want to be notified when new responses come in on a certain thread, but not all of them. Is there a way to opt-in to receive email notifications for certain threads?…
Answered
member can not access
my question is, why my member can not access the link. he joined a month ago. he says when he tries it shown his link has expired.
Answered
SSO with SAML or LDAP
Hi - we need to have secure SSO for our users for our community platform. Will this be added to Forumbee and if so, when? thanks Sue
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