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Re: Last Visited 48 Years Ago... Hi @Robert , thanks for providing the additional information! I have confirmed the issue occurs in IE11. We'll log this as a bug to be reviewed in an upcoming release.
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- 8 mths ago
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Re: Remove map from event? Hi @Carola , yes it is possible to remove the map. When creating or editing an event, hover over the map and click the X in the upper right corner.
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- 9 mths ago
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Re: Enhanced Analytics Hi @Carola , thank you for the feedback! The number of topic views is tracked (shown in the side column), but unfortunately there isn't a count of file downloads.…
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- 9 mths ago
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Re: Enhanced Analytics Hi @Alicia , we have sent over the info. Thanks!
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- 9 mths ago
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Re: Editing a User's Profile Tag Hi @CraigS , you can define new custom user labels in Admin > Settings > User labels. There can be up to 10 custom labels. You can also edit the text of an existing label there.…
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- 9 mths ago
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Re: Add a new article disappears when Join banner is displayed. Hi @Robert , with "Join" enabled, only users who have joined will see the "add new" button to add an article/topic. As a moderator, you can add new topics/articles to this category even if you…
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- 9 mths ago
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Re: Viewing new community activity Hi @Brooke , accounts are in the process of being migrated. We've upgraded your account now. Hope you enjoy the new features! Let us know if you have any feedback. Thanks!
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- 9 mths ago
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Re: Emoticons replacement Emoji image support is now available! We have added two emoji image style options as an alternative to native emojis: EmojiOne and Twemoji. See this post for more info and contact us to…
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- 9 mths ago
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Re: Using Groups to Manage Access Hi @Carola , To achieve this scenario, here is the configuration you will need: Make all categories private by going to Edit Category > Access > Select 'Specific Users '. (See steps in this article .…
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- 9 mths ago
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Re: Choice to not zip a file on upload Hi @Robert , thanks for confirming. We will have TIFF files added to the safe list in an upcoming release in the next few weeks.
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- 9 mths ago
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Re: Choice to not zip a file on upload Hi @Robert , a file is zipped if the filetype isn't on the safe list in the system. For example, filetypes such as PSD, JPG, PDF or PPT are not zipped because they are on the safe list.…
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- 9 mths ago
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Re: Last Visited 48 Years Ago... Hi @Robert , it is computing a relative date from 1970 and can happen if there is a missing date value. It can happen if you log out from another browser tab or lost internet connectivity.…
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- 9 mths ago
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Re: Events without RSVP? Hi @Carola , yes it is! I have disabled the event RSVP-function for you now. It will automatically apply to all Event categories in your community. Thank you!
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- 9 mths ago
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Re: what's the difference between categories Hi @Jon , thanks for your question! Each category type has a different function. This article describes the differences: https://community.forumbee.com/t/63mdqt/overview-of-category-types
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- 9 mths ago
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Re: Storing of policy documents? Hi @Ulf , one option is to customize your community Terms of Use and Privacy Policy pages. You can edit those pages and paste in text from your GDPR policy.…
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- 9 mths ago
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Re: Matching Forumbee users with data base in survey tool? Hi @Ulf , it is possible to pass a URL parameter that contains the user ID or email address. That may be a solution if your survey tool supports URL parameters.…
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- 9 mths ago
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Re: Slack Integration stopped working? Hi @Alicia , the link for your Slack Admin to approve Forumbee is: https://{your-team}.slack.com/apps/manage It should list Forumbee here similar to this screenshot, and they can click Approve:…
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- 9 mths ago
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Re: Slack Integration stopped working? Hi @Alicia , thanks for your question! Sorry to hear that. We have had similar reports and the team is looking into it. In the mean time, you can reconnect your channel by going to Admin >…
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- 9 mths ago
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Re: Welcome email question Hi @Kathy , thank you for sharing your question! If you have the 'Request to Join' option enabled, users will receive an email notification that they have been approved.…
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- 10 mths ago
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Re: is there a way to have all tags show in side column Hi @sue , the top 10 tags (ordered by post count) are shown in the side column. Tags that are not used aren't shown in the side column, which is why you weren't seeing all of your tags.…
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- 10 mths ago
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Re: New Tagging Feature Hi @sue , thanks for clarifying! You are correct, in this case the solution would be to tag the original post, since replies cannot be tagged. You can also pin the reply so that it appears at the…
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- 10 mths ago
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Re: Best Way to Add 500 new users Hi @Nancy , that's great! You can send up to 200 emails per batch, and it is safe to do this. In the 'Add Users' step, you can paste your email list, with one email one per line.…
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- 10 mths ago
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Re: Best Way to Add 500 new users Hi @Nancy , thanks for sharing your question! There are a few pointers I can share from my experience. Raise awareness of and build excitement around your community .…
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- 10 mths ago
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Re: New Tagging Feature Hi @sue , you can add tags to topics (discussion threads) but not to individual replies in the thread. I'm not sure if this what you are looking to do,…
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- 10 mths ago
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Re: New Tagging Feature Hi @sue , click 'Edit' under the cog menu to edit the post. You can add tags there, then click Save.
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- 10 mths ago
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