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Re: Different 'Communities' in the one account Hi @Peter , private categories are available in the Premium and Enterprise plans, and Groups are available in the Enterprise plan. Thank you!
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Re: Different 'Communities' in the one account Hi @Peter , thanks for your question! You can create separate private areas within a single community and grant access to them by groups of members. First,…
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Re: Moving posts while maintaining author info Hi @Michael , thanks for sharing your question! When moving a post to another category, the information of the author should be maintained. What you are seeing is probably due to the fact the…
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Re: Zendesk Integration Now Available Hi @Eric , thanks for writing in! Zendesk integration provides the option to have a ticket automatically created when a new post is added in the community.…
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- 9 mths ago
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Re: How to let users know there is a topic for them to read and post Hi @sue , thanks for your post! We'll follow up with you directly.
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Re: How to let users know there is a topic for them to read and post Hi @Dan , if you are in your community, you can access the Admin area by clicking the Cog icon at the top of the page. Depending on your community theme this is usually in the upper left or upper…
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Re: How to let users know there is a topic for them to read and post Hi @Dan , thanks for your question! Users receive automatically email notifications when there are new posts in categories and topics they are following.…
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Re: Granting access by email domain Hi @Patrick , thanks for your question! Yes, each domain must be listed separately, one for each country code that you would like to include.
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- 10 mths ago
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Re: Moderation of specific users? Hi @Betty Mills , thanks for writing in! You can enable moderation for your community, which sends new posts by any member to the moderation queue for review.…
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Re: Suitable for Private use for a company of 25 Hi @Christopher , thanks for writing in! There are many customers who are using it for a similar purpose, for private small team collaboration. It is designed to be easy to set up and manage,…
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Re: forumbee renames files when uploaded Hi @sue , thanks for your question! I'll pass along your feedback to the team to see if we can improve the file naming.
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Re: How do I replace forumbee icon with mysite icon in URL? Hi @Robert , send your site favicon image to us at support@forumbee.com and we'll add it in for you. Thanks!
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Re: Last Visited 48 Years Ago... Hi @Robert , thanks for providing the additional information! I have confirmed the issue occurs in IE11. We'll log this as a bug to be reviewed in an upcoming release.
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Re: Remove map from event? Hi @Carola , yes it is possible to remove the map. When creating or editing an event, hover over the map and click the X in the upper right corner.
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- 11 mths ago
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Re: Enhanced Analytics Hi @Carola , thank you for the feedback! The number of topic views is tracked (shown in the side column), but unfortunately there isn't a count of file downloads.…
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- 11 mths ago
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Re: Enhanced Analytics Hi @Alicia , we have sent over the info. Thanks!
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- 11 mths ago
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Re: Editing a User's Profile Tag Hi @CraigS , you can define new custom user labels in Admin > Settings > User labels. There can be up to 10 custom labels. You can also edit the text of an existing label there.…
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- 11 mths ago
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Re: Add a new article disappears when Join banner is displayed. Hi @Robert , with "Join" enabled, only users who have joined will see the "add new" button to add an article/topic. As a moderator, you can add new topics/articles to this category even if you…
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Re: Viewing new community activity Hi @Brooke , accounts are in the process of being migrated. We've upgraded your account now. Hope you enjoy the new features! Let us know if you have any feedback. Thanks!
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- 11 mths ago
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Re: Emoticons replacement Emoji image support is now available! We have added two emoji image style options as an alternative to native emojis: EmojiOne and Twemoji. See this post for more info and contact us to…
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- 11 mths ago
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Re: Using Groups to Manage Access Hi @Carola , To achieve this scenario, here is the configuration you will need: Make all categories private by going to Edit Category > Access > Select 'Specific Users '. (See steps in this article .…
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- 11 mths ago
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Re: Choice to not zip a file on upload Hi @Robert , thanks for confirming. We will have TIFF files added to the safe list in an upcoming release in the next few weeks.
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- 11 mths ago
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Re: Choice to not zip a file on upload Hi @Robert , a file is zipped if the filetype isn't on the safe list in the system. For example, filetypes such as PSD, JPG, PDF or PPT are not zipped because they are on the safe list.…
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Re: Last Visited 48 Years Ago... Hi @Robert , it is computing a relative date from 1970 and can happen if there is a missing date value. It can happen if you log out from another browser tab or lost internet connectivity.…
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- 11 mths ago
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Re: Events without RSVP? Hi @Carola , yes it is! I have disabled the event RSVP-function for you now. It will automatically apply to all Event categories in your community. Thank you!
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- 11 mths ago
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