Access through app?

Hi there I’m new here and have started a forum for my community. A few members have asked if they can access the forum from a mobile app. Is there a way to do this? So members download the forum app and then access it that way vs. via the mobile web browser?

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  • Hi Sylvia , thanks for writing in and welcome to the community! ☺️ 

    Unfortunately there isn't a mobile app available. Members can access it through their mobile web browser. Once they log in, they will remain logged in so they won't need to enter their credentials again. 

    Members can also add an icon to their home screen to make it easy to return to the community:

    • In Safari on iOS, click the Share icon at the bottom of the browser and select "Add to Home Screen." 
    • In Chrome on Android, click the 3-dots menu to the right of the address bar and select "Add to Home screen."

    Once that is done, you can return to the community by clicking the icon.

    I hope that helps! Let us know if you have any other questions.

  • Hi there thanks so much for your quick reply! I have been reading about members who have a custom made app that directs people to the forum. Do you know about this? So members would start the experience through what feels to them like an app and then get redirected to the cloud experience. Do you know about this. I guess it would be embedding the forum into an app? Thank you for your help! 

    •  Hi Sylvia , yes I have heard of clients using this technique, although I don't know the technical details of how it was implemented. I believe they either linked to the site from the app or embedded the site into the app itself. 

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