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Facebook Share Image

Is there a way to configure an image to show up when we share the community site on Facebook and/or when customers use the social share buttons within the question/answer section? 

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  • Hi Krista , if you attach images to the topic, they get included when you use the social share icons. To add images to the topic, click the image icon or drag and drop as shown here:

       

    The first time you click the Facebook share icon for a topic, the image preview may not appear in the share popup window but the image should appear once it's posted on Facebook. 

    Let me know if that helps. Thank you!

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  • That's great. So, to make sure I understand, for questions with no images, no image will be populated?

    Also, what about sharing the homepage link to our community? Is there a way to make sure an image shows up there?

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  • Hi Krista , that is correct -- if there are no images in the question, then no image will be populated. For your home page, I'll check to see if we can customize that. Would you like it to be your logo or another image?

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  • Hi Krista , I have confirmed that the image used for sharing your homepage link is customizable. Please send over the image you would like to use to support@forumbee.com and we'll add it in. Thank you!

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  • 2 yrs agoLast active
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