question - mark as answered
Hi, we have an issue with multiple forum groups where - we suspect - the threads get classified as 'questions' or 'discussions' in an unpredictable way. Moderators often move topics from one group to another resulting in mixed types of threads. Ideally, everything would be a 'question' so that moderators can filter out 'all unanswered questions' - but we can't, since all threads are not questions.
how can we control the category?
Topic types are determined by the category they are created in. Most of your categories are Discussion categories. We can modify your current categories and topics to all be Questions. Then everything will be filterable by unanswered. We will leave your Feedback category as it is. Let us know if you would like to make this change for you. Thanks!