Add video in replies
When working with customers on issues sometimes our support would like to add video "how to" or "troubleshooting techniques" when replying.
Additionally there are times when we ask the customer to post a video exemplifying an issue.
It would be good if one could embed videos from YouTube or Vimeo even if not directly. This way the customer (or support) can see the video without having to click on a link taking them away from the forum.