
Enhanced Analytics
Hi,
I was wondering if you could provide enhanced analytics / metrics so we can better track the usage by our customers?
Currently, we are only able to see total views and followers by post or in the forum itself. We would want the ability to see these metrics by Group and differentiate metrics by admin and non-admin users.
- Structure
- Exportable: The data analytics page has no exportable data as it all lives on the dashboard. Currently, the only exportable data is the user info. We would love to be able to export everything so we can run pivot tables, etc. in Excel.
- Data
- Segmentation
- Views, posts/replies, follows, and likes by by Group and Individual thread
- By Admin and non-admin users
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Time Trend
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Views, posts/replies, follows, and likes by Group and Individual thread /week/month
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By Admin and non-admin users
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- Segmentation
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Hi Aasim , thanks for your post and for describing some of the specific metrics you are looking for! There is an exportable CSV report available that you can bring into Excel and run pivot tables. I will send you instructions for exporting it. It includes posts information, including date, category, and member segmentation (admin, moderator or member), and aggregate counts of likes and follows per thread. In the future, we plan to provide a link to this report from the admin interface and expand it with additional data points.