Full Note not displaying properly
I published an article with the Note format feature, and the full text is not displaying. Watch the video that I attached to see what I am referring to. It is not showing the full text on several articles. Thank you.
2 replies
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Hi , thanks for sending the video, that made it easy to track down. The text inside your Note also has H4 heading formatting applied to it, and that’s what’s causing only part of it to show on the published view.
A little context on why: articles have a table of contents feature that automatically picks up headings (like H4) to build the side navigation links. When a whole block of text is formatted as a heading, it can get treated as a navigation item rather than displaying as regular content.
To fix it: edit the article, select the text inside the Note, and click the H4 button in the toolbar to remove the heading format. That should restore the full text on the published view.
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You are a lifesaver! I was hoping it was something simple. Thank you.