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BCC for all emails

We need to track all emails that are sent on behalf of our forumbee account/help center. Can we add a BCC line for our CRM to the admin settings? Thanks!

3 replies

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    • Forumbee
    • 4 mths ago
    • Reported - view

    Hi  , thanks for writing in! Currently, we don't have an option for BCC in the admin settings, as the notification emails are generally meant for individual members to track activity. Could you please share more details on your use case and how this feature would benefit your workflow? This information will help us better understand your needs and explore potential solutions. Thank you again for your feedback!

      • Sarah_Fallaw
      • 4 mths ago
      • Reported - view

       Thanks! We need to track any and all emails that are sent to our customers. Our customers are the "members" in our forumbee account. We would like to track Forumbee emails that are sent (e.g., when we invite someone to join or when they reset their password) in our CRM alongside all other correspondence. Thanks!

      • Forumbee
      • 4 mths ago
      • Reported - view

       Thank you for sharing more details! We understand your need to track these customer touchpoints in your CRM and will pass your request to our development team for consideration.

      Thanks again for your feedback!

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  • 1 Votes
  • 4 mths agoLast active
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