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What is the maximum size of an attachment?

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  • Hi CNB , files can be up to 50mb and images can be up to 10mb. If you require something much larger, we can increase your limit for an additional fee. 

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  • Forumbee Support I've tried uploading files and even 25 Mb files fail. The message I get back is "Oops. Upload didn't complete". Is it possible that this functionality does not work in a demo environment?

     

    ***NEIL***

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  • It appears that the aforementioned maximum sizes do not apply to the 30-day trial as I cannot upload an attachment that is only 25 Mb.

    ***NEIL***

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  • Hi Neil , the trial isn't limited, and should allow the same file size uploads. It may be due to the file type, there are a few unsupported filetypes such as .EXE. What type of file is it?

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  • Forumbee Support 

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  • I was uploading a ZIP file.

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  • CNB , zip files are supported so I'm not sure why you are getting an error on upload. If you can send your file to us I will look into it. I will contact you directly. Thank you! 

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  • Forumbee Support 

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  • I uploaded the test file (42 Mb) to the DropBox. I did try to upload here, but it failed.

    ***NEIL***

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  • Hi Neil , thanks for providing the file example. There was configuration error on the upload size which is now fixed, so you should be able to upload your file now. 

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  • 3 yrs agoLast active
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