Different 'Communities' in the one account

Hi,is it possible to create a number of different communities say for example defined by geographic region eg Canada, Ireland, Australia within the one account so that Canadian members only have access to the Canadian community and so forth. Many thanks.

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  • Hi Peter , thanks for your question!

    You can create separate private areas within a single community and grant access to them by groups of members. 

    First, set your categories to be private by following these steps

    Next, create groups to manage user access to the categories. Users can be added to a group by individual assignment or by email domain. (There isn't an option to add users to a group automatically by geographic region.) See this article for how to use groups to manage access.

    I hope that helps! Let me know if you have any questions.

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  • Hi,

    Thank you for the quick response it's really appreciated. And just to clarify is this option available across all plans?

    Many thanks,


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  • Hi Peter , private categories are available in the Premium and Enterprise plans, and Groups are available in the Enterprise plan. Thank you!

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  • So just to confirm neither are available with the Pro plan? Thanks you.

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  • Hi Peter , yes that is correct, neither of these features are available with the Pro plan.

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