FAQ for Community Members
Are you a new member in a Forumbee community? Welcome! 🎉 Here are the most frequently asked questions to help you get started.
If you are a community manager, feel free to share this with your members or use it as a starting point to create your own member FAQ.
👩💻 How do I update my profile?
To update your profile, hover over your profile picture or first initial at the top right, then click Edit Profile. Everyone loves a friendly face, so start by adding a profile photo. Drag and drop your image onto the page, and it will automatically upload.
You can also edit your name, add a tagline, and include other profile details. Complete your "About Me" section to share information about yourself, your role, industry expertise, or interests. Additionally, use the Web field to link to your LinkedIn or Social Media profile.
📬 How do I change my notification settings?
Hover over your profile picture or first initial at the top right, then click Notification Settings. From here, you can toggle notifications on and off. If notifications are enabled, you can customize the frequency and type of email alerts you receive.
✉️ How do I follow areas of interest?
By following topics, people, categories, and tags, you'll receive email notifications when new posts are added. Look for the Follow button in each of these areas to stay updated on content that interests you.
✍️ How do I create a new post?
You can start a new discussion by navigating to a category and clicking the Add New button. (The button label may vary depending on the category.)
If you're viewing an existing post, you can reply to it by clicking Reply.
📸 How can I upload images, files, or videos?
You can attach media to a discussion post or a reply. When creating or replying to a post, you'll see three icons above or below the text box: an image icon, a video icon, and a file attachment icon.
- To add an image or file, click the corresponding icon, then select your file. Alternatively, drag and drop your image or file onto the icons to upload it.
- To add a video, first upload your video to YouTube, Wistia, or Vimeo. Copy the video URL, click the video icon in your post, paste the URL, and click OK.
Once your post is ready, click Save or Post.
📚 How do I keep track of my posts?
Hover over your profile picture or first initial at the top right, then click View Profile. Here, you'll find a list of all your posts.
👀 How do I see what’s new?
On the home page, the latest posts appear in the feed. You can also click View All Topics at the bottom of the category list to see a list of all topics, with the most recent activity at the top.
Each topic displays a count of new replies since your last visit to that topic.
Use the person icon to filter content based on your preferences:
- Show Unread: Displays unread topics and topics with unread replies.
- Show Followed Categories: Displays posts from categories you are following.
- Show Followed Topics: Displays topics you are following.
For more details, check out these articles: