Community email notifications
Email notification content
Members receive email notifications that include the following community activity:
- New activity in categories or tags they are following
- New posts by people they are following
- Replies in topics that they participated in or are following
- @mentions of their name in posts
- Private messages
Following a category
Members can follow a category to receive notifications of new activity in the category:
Set a category to be automatically followed by new users
Optionally, the administrator can configure a category to be automatically followed by all users when they join. To configure this for a category, go to Admin > Categories and select the category. Under Notifications select New users automatically follow, then click Save.
Member email notifications have a default frequency of daily. Contact us if you would like to change your community default.
Users can update their frequency in the notification settings page to one of the following:
- As it happens
- 4 hours
- Daily (default)
Replies for followed categories are not included by default in email notifications. Users can update this setting here as well. Contact us to change your community default.