Community email notifications

Email notification content

Members receive email notifications that include the following community activity:

• New activity in categories or tags they are following
• New posts by people they are following
• Replies in topics that they participated in or are following
• @mentions of their name in posts
• Private messages

Category notifications

Following a category

Members can follow a category to receive notifications of new activity in the category:

Set a category to be automatically followed by new users

Optionally, the administrator can configure a category to be automatically followed by all users when they join. To configure this for a category, go to Admin > Categories and select the category. Under Notifications select New users automatically follow, then click Save.

Notification settings 

Member email notifications have a default frequency of daily. Contact us if you would like to change your community default.

Users can update their frequency in the notification settings page to one of the following:

• As it happens
• Hourly
• 4 hours
• Daily (default)
• Weekly

Replies for followed categories are not included by default in email notifications. Users can update this setting here as well. Contact us to change your community default.