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Moderator notification of moderator activity
How do I insure that..... if a moderator posts a new article OR replies to an existing post...that other moderators get a notification? As a moderator I am getting notifications of replies,…
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Is there a way to copy section/categories including all articles?
The software platform I am organizing documentation (articles) for necessitates versioned documentation (articles). I'm hoping to accomplish this by copying the structure I've set up in my KB and…
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API to download a particular category post's number of Likes, Views, Replies
Hi Team, Looking for help I would like to know if there's an API to get a report on a particular category post's number of Likes, Views, Replies, Number of Follows Categories include Get help and…
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change theme color
Is it possible to change the grey ribbon in horizontal menu bellow the company logo into other colour? for example burgundy
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Leaderboards, but for disengaged users?
Is there a way to report on least engaged users in my forum? Like the Leaderboard, but on the opposite end of the engagement spectrum?
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Duplicate Section > Category > Article structure
I'm writing content for a software platform that our company develops. I'd like to keep the structure of my content consistent and organize all articles, sub-categories, categories,…
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Present/Organize Categories without a Section
Like on the Forumbee Community page, how can I create a unique "card" for a category that users can click on. 1. Using a section (like Knowledgebase on Forumbee Community) necessitates 2 clicks (1 to…
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How can I show Related Articles within an Article?
On this Community page when I view an article the right hand pane has Contents and "Related Articles". How do I get the "Related Articles" to appear and what determines whether or not the are…
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is there a way to un-publish an article?
I don't see the ability to un-publish an article once its been published.... Do I just update the Pubslished date? or is this functionality not available?
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Articles Contents pane NOT scrollable
Hello, I've recently created some lengthy articles within my knowledgebase. The capabilities are accomodating my content well, however the amount of information I'm putting into a single…
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Printer friendly article printing
Is there a way to only print the contents of an article so it properly formats the printing to use the page width? Right now using Ctrl+P or right-clicking and choosing print,…
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Custom Domain SSL Renewal
Our custom domain certificate that Forumbee provided from Lets Encrypt expires in 20 days. What interval does the certificate get replaced as my experience is that it ACME should have already renewed…
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Unique ID for the post
While using webnook I could see the post id keeps changing. May I know if there are any static unique id or post id for a post or a topic ? And what is difference between a Topic and Post events…
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Polls -Release Date
Hi Team, I would like to know if polls is still part of the roadmap? If yes, is there a tentative release date? Also, will polls have data on analytics like number of poll votes etc.
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How to send custom attributes added to a user object via Webhook?
I have added a few custom field to be mapped for each user. Is there a way to retrieve these attributes via webhook integration? I tried using author.user_id in the webhook setup but this did not…
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Events without RSVP?
Hi! We arrange events and would like to be able to use the event category to get the automatic handling of future and past. We have another system for registering that we link to and would like to…
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User has new email address and has forgotten their password.
Is there a way for an admin to reset a users password, or alternatively amend a users email address so they receive the "forgotten password" email. They no longer have access to their old email…
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Users unable to reply to comments via mobile website
We are getting reports of users not being able to reply in posts when using Android phones. They can create new posts, they just can't reply to anything. Please help!
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HTML tags not working?
For some reason the <ol start="#"> tag is being ignored. Is there something limiting HTML tags? See the tags below. And see how the list starts at 1 instead of following the tag. Thanks.
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Remove active from all topics as default
Hello, Is there a way in settings to remove "Active" from All Topics as the default? We recently updated our theme and some of our older posts are without a hero image.…
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Customize Site Hero and more
Hi - how can I customize the Site Hero question and the text inside the search box? Best, M
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Query Category Activity
Hello, I'd like to import the Category Activity from the Reports section directly into Google Sheets (or for that matter, every report that can be exported via CSV),…
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Using url to export data
Hi, I've been using the following URL to export data from our forum to CSV. https://<our site>/api/2/posts?fields=postKey,postedOn,title,postStatus,likeCount,…
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Community View Metrics
How are views tallied in Community? Is this metrics counting unique viewers of an article or is it the total number of views?
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