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change custom domain
We are rebranding our company. I tried to change the custom domain but it is not allowing me to edit.
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Leaderboards, but for disengaged users?
Is there a way to report on least engaged users in my forum? Like the Leaderboard, but on the opposite end of the engagement spectrum?
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Change Topic Type does not change Reporting
Hi, I do some reporting on our Community Pages. One thing I notices that posts stay in the Topic Type that they originally have been posted in. We have Questions that should rather be Ideas,…
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Mark Posts to be watched as a Moderator
Hi, when I moderate the Community, I need a way to keep a watchlist of Posts that are waiting for a response or when I have asked for some follow up from the User in a DM.…
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Inviting users
This guide outlines the process to invite new members to the platform. 1. Navigate to Admin > Users. 2. Click Add users. 3. Enter the email addresses of the invitees separated by line breaks. 4.…
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Muting a member
As a moderator, you can mute a member for a specific amount of time or indefinitely. This is useful when a member has violated your community guidelines and you need a give them a time-out.…
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Moderating individual members
Moderation options can be enabled for individual members. This is useful if you have a member that often adds posts that are off-topic or violate your community guidelines,…
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How automatic spam filtering works
All member posts in a public community are automatically checked by a spam filter powered by Akismet. Suspicious topics or replies are sent to the Spam Queue for review by moderators prior to being…
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Trusting a member so their posts are not moderated
When community-wide moderation settings are enabled, by default all member posts are held for moderator review based on the rules you defined. You can set individual users as trusted so that they are…
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Configuring community moderation settings
With community moderation settings enabled, posts added by members must be reviewed by a moderator before they are published. This is useful if you want to ensure conversations stay on-topic or meet…
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Viewing new community activity
This article describes how to check the latest community activity and navigate to posts you haven't read. New and unread posts Topics that you haven't read are bolded in the topic list.…