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Domain instead of subdomain
Hi Everyone, wishing you are well. We've subscribed to the Premium Plan, and would like to use 'direct' .com domain instead of a subdomain. Please advice, thanks. BR, Yahya
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Organizing help articles
Greetings, I'd like to use the help articles as a help desk of sorts. Something that would really help with this execution is better organizing help articles by topic.…
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Single sign-in
Hi, I was wondering if our website's registration & login process can be integrated with our forum so our customers only have to login or register once.
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Is there a way to copy section/categories including all articles?
The software platform I am organizing documentation (articles) for necessitates versioned documentation (articles). I'm hoping to accomplish this by copying the structure I've set up in my KB and…
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Leaderboards, but for disengaged users?
Is there a way to report on least engaged users in my forum? Like the Leaderboard, but on the opposite end of the engagement spectrum?
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Duplicate Section > Category > Article structure
I'm writing content for a software platform that our company develops. I'd like to keep the structure of my content consistent and organize all articles, sub-categories, categories,…
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Present/Organize Categories without a Section
Like on the Forumbee Community page, how can I create a unique "card" for a category that users can click on. 1. Using a section (like Knowledgebase on Forumbee Community) necessitates 2 clicks (1 to…
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How can I show Related Articles within an Article?
On this Community page when I view an article the right hand pane has Contents and "Related Articles". How do I get the "Related Articles" to appear and what determines whether or not the are…
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is there a way to un-publish an article?
I don't see the ability to un-publish an article once its been published.... Do I just update the Pubslished date? or is this functionality not available?
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Articles Contents pane NOT scrollable
Hello, I've recently created some lengthy articles within my knowledgebase. The capabilities are accomodating my content well, however the amount of information I'm putting into a single…
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Custom Domain SSL Renewal
Our custom domain certificate that Forumbee provided from Lets Encrypt expires in 20 days. What interval does the certificate get replaced as my experience is that it ACME should have already renewed…
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Is it possible to set a default label as soon as a user joins?
Is it possible to set a default label as soon as a user joins?
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Idea Status
Say I have a status called 'Not Planned'. I have 20 wishlist items with the status updated as Not Planned. If I decide to change Not Planned to Yet to be planned state will it reflect across those 20…
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Can you share what activities can a category moderator do?
I would like to know what activities can be performed by a category moderator.
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Update and verify forum users
We have the need to make sure that all of the forum users we have are still valid. For example is there a way to for example have users that have been inactive for six months be required to…
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When a user 'follows', do they automatically get notifications?
When a member follows another member, are they automatically notified of all of that user's posts?
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Moderate a type of topics
Hi there, is there a way to set a certain type of content to Moderation? We would like to use this to moderate Ideas, sometimes they already exist and should rather be Questions/Discussions.…
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Private Messaging to multiple recipients and Mentions
Hi there, we are slowly getting more traffic and interaction on the system. There are a few things I noticed in the Messager though. Is it possible to add multiple recipients to one Message?…
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Need to remove a single user, but retain posts
Hello, my account is one of 2 "owners" of our instance of Forumbee. Our other "owner" is no longer with the company, and I need to remove that account but keep the posts.…
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Restrict access to one Category
How would I create a category and limit access to only a few members (like admins only). I created a category but don't see a way to limit who can see/update it.…
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Remove active from all topics as default
Hello, Is there a way in settings to remove "Active" from All Topics as the default? We recently updated our theme and some of our older posts are without a hero image.…
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Customize Site Hero and more
Hi - how can I customize the Site Hero question and the text inside the search box? Best, M
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Query Category Activity
Hello, I'd like to import the Category Activity from the Reports section directly into Google Sheets (or for that matter, every report that can be exported via CSV),…
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Using url to export data
Hi, I've been using the following URL to export data from our forum to CSV. https://<our site>/api/2/posts?fields=postKey,postedOn,title,postStatus,likeCount,…
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