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How to @Mention User Groups in Community Topics
Learn how to mention user groups in your community topics using the @mention feature. When you mention a group, all group members will receive the topic content via email.…
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Search bar image
Is there a way to change the background image used for the Search Bar?
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Delete Multiple Posts
I would like to be able to delete multiple posts in a category without having to open up each post and select "remove". There are hundreds of posts I would like to remove so this method would be very…
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Automatic tag creation at the post level
We need the ability to create tags on the fly when adding posts, events, etc. Most forums and blogs have this option. As I post this one, I'm unable to tag it as an enhancement request, for example.…
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Go Live - Zoom integration for Community
We need a go-live option inside the community that allows a direct integration with Zoom (might networks have this). Thanks!
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BCC for all emails
We need to track all emails that are sent on behalf of our forumbee account/help center. Can we add a BCC line for our CRM to the admin settings? Thanks!
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Using a custom domain
You can make your community and knowledge base more integrated with your company website by removing "forumbee" from the URL and using your own company domain name. For example, community.mycompany.…
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Added Features and 2025 Roadmap
Checking in on things we may have missed as well as what's coming up. Can you provide a bullet point list of recent "turn on/off" features from the last year or two? (e.g.…
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Hyperlink to a subsection within an article
I have some hyperlinks in my articles that link to other articles in the KB which is handy. Most of the time, the link takes them to the top of article,…
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Prevent Video from being downloaded
Is it possible to embed or link to a video but prevent the user from being able to download it or access it directly due to IP?
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Keep the Aprove/Discad/Spam Option in the full view.
Hi, it would be great if the option to Approve, Discard, Spam Buttons would be available when you klick and read the full post, that would make it easier to work and it would involve less jumping…
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Understanding and Managing Tags
Tags are a powerful way to organize and categorize content in your Forumbee community. They help users find related content quickly and enable them to follow specific topics of interest.…
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change custom domain
We are rebranding our company. I tried to change the custom domain but it is not allowing me to edit.
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Change Status and Not Change Type
Is there a way for me to change the status of a post without it automatically changing the type of the post? At this time, when I change the status on a post to "In Review" it changes the type.…
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Configure Single Sign-On (SAML) with Okta
These steps will guide you through setting up the single sign-on integration between Forumbee and Okta. Supported Features The Okta/Forumbee SAML integration supports the following features:…
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Update integrations?
We need an integration between Forumbee and Hubspot. The webhooks option is not working via Zapier to provide usable data. Thanks!
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Managing Sort Order in Categories
You have control over the order in which topics and articles appear within each category. Default Sort Orders Article categories: Newest (most recently created articles first) Discussion categories:…
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Web Accessibility: Your Community, Open to Everyone
At Forumbee, we firmly believe online communities should be accessible to all users. We've recently rolled out a comprehensive platform update with web accessibility integrated directly into our…
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Supercharge Your Community Engagement with Gamification
We all know that active, thriving communities help us achieve shared goals and foster genuine engagement. But how do you go beyond standard discussions and truly inspire participation?…
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New Webhooks Dashboard: Powerful, User-friendly Integration Management
Webhooks have become a powerful way to integrate different applications and platforms, allowing for real-time data sharing and automated workflows. If you're using Forumbee to power your online…
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Is there a way to copy section/categories including all articles?
The software platform I am organizing documentation (articles) for necessitates versioned documentation (articles). I'm hoping to accomplish this by copying the structure I've set up in my KB and…
- Answered
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Post a topic in multiple categories
Overview With the cross-posting feature, you can configure a single article (topic) to appear in multiple categories. This can help users find relevant content.…
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API to download a particular category post's number of Likes, Views, Replies
Hi Team, Looking for help I would like to know if there's an API to get a report on a particular category post's number of Likes, Views, Replies, Number of Follows Categories include Get help and…
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change theme color
Is it possible to change the grey ribbon in horizontal menu bellow the company logo into other colour? for example burgundy
- Answered
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Advanced Analytics
Would it be possible to get more advanced analytics? I would like to see how often users are posting questions, responding to questions, searchable by date ranges. Is this possible? Thanks
- Completed