-
SSO integration
Hi, Just wondering if you have engineer contact email that can further discuss SSO integration possibility and efforts with our own system?
- Answered
-
Images in a topic reply
Can images be added to a reply to a topic? I also need to attach files to a reply to a topic.
- Answered
-
Member issues
Hi Sir, I would like to ask 2 questions. 1. What's different from public member and private member? 2. I would like to use SSO with my own portal, is this member limitation won't allow me to create…
- Answered
-
What languages support by forumbee & Data migration?
Hi, how many language do forumbee support?? And is it possible to export into another online community platform if I don't renew ? Thanks, David
- Answered
-
Admin ability to search for User by email address
Admin ability to search for User by email address. Sometimes Users have name variations or nick names which make such searches challenging. Searching by email address would be very helpful.
- Answered
-
Add video in replies
When working with customers on issues sometimes our support would like to add video "how to" or "troubleshooting techniques" when replying. Additionally there are times when we ask the customer to…
- Completed
-
New mobile features + videos in replies
Mobile Updates We
iOS and Android users! The mobile interface has been upgraded to include much requested features: You can now add images and file attachments to topics and replies from your… -
Editing help articles
Is there a way to edit a help article after the 60 minute window expires? We want to create a knowledgebase for our clients. The need to update articles over months and years with new and expanded…
- Answered
-
Reply via email
Can users reply in their email to a post? Just wondering if they need to hit the "reply" button like a normal email or is there a special way to write back.
- Answered
-
New moderation and category features
Moderate posts with images and files You can now require moderator approval for any post that contains images, video, or file attachments. This option is available in Admin > Settings > Moderation:…
-
Change or add a new email address
To change your email address or to add an additional email address to your account: 1. Navigate to Edit Profile: 2. Click the Account tab: 3. Click Add another email: 4.…
-
Boolean searches
I'd like to be able to do Boolean searches such as "this" AND "that" and "this" OR "that." It doesn't seem currently possible so I'll make the feature request.
-
SEO updates, moderation features and profile tags
Today's release includes the following updates: Moderation of posts with keywords You can define a set of keywords that will trigger a post to require moderator approval.…
-
Move replies and split topics now available
Moving replies or splitting topics is useful for managing replies to a topic that are unrelated to the current conversation. Moderators and Category Moderators can now access two new options for…
-
Can a reply be moved?
Can a reply be moved? Sometimes someone replies to one topic that's better suited to another topic or a new topic. While I see how to move entire Topics I don't see a method to move individual…
- Answered
-
A way to split threads or move individual posts.
A large number of customer posts go off topic when other customers post issues that are actually not related to the original post. This makes tracking issues difficult.…
- Completed
-
notification on moved topic
When someone posts a question under one of the forums that I monitor, I receive an email. When a moderator moves a question from another forum into one that I monitor, I have no email.…
-
Audit logs
It would be nice if audit logs could be downloaded. The audit logs should cover all normal action (posting, adding users, etc) and also successful and failed login attempts.
-
Two factor authentication
I would suggest adding an options for two factor authentication (can be forced by the community manager). It is simply too insecure to only use username and password.
-
How to configure Zendesk integration
With Zendesk integration, you can add your Forumbee community as a channel in Zendesk. Tickets are automatically created in Zendesk from community activity based on rules you define.…
-
Are there spam prevention admin features?
Are there spam prevention admin features? Are there means to prevent phony user accounts being set up and then flood the form with spam posts? One might be moderating new users for the first "x"…
- Answered
-
Add ability to merge a new topic as a reply to an existing similar topic.
It would be great if you guys could add the ability to merge a new topic as a reply to an existing similar topic. Currently we can move a topic to a category if it was miscategorized but we find that…
- In review
-
answered
Hi, would it be possible to add an 'Answered' button to threads in order to set the status easier? This is available when you click 'moderate' but would be really useful to have quicker access when…
- Answered
-
moving topics / category moderators
Hi, i have a question from my category moderators. I've assigned category moderators to multiple subcategories. Sometimes questions end up in the wrong category,…
- Answered