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How to configure Front integration
The Forumbee plugin for Front makes it easy to browse your Forumbee knowledge base and send article links to customers when you are responding to their messages in Front.…
- updated 3 mths ago
- 1,457
- Integrations
Assigning the moderator or admin roles
What is a moderator? A user with the moderator role has the following elevated abilities: Edit or remove any post Approve posts in the moderation queue Access all private categories Invite members…
- updated 3 yrs ago
- 4replies
- 2,453
- 1
- Last replyForumbee SupportStaff3 yrs ago
- User access and security
How to send reminder invitations
After you have invited users to your community, you can manage your invites. View Invitees Who Have Not Joined Go to Admin > Users and select Pending from the filter menu.…
- updated 3 yrs ago
- 905
- User access and security
Entire CSS
Is it possible to get your entire CSS? That will allow us to reference it and make desired changes.
- Lincoln Hall
- Lincoln_Hall
- 3 yrs ago
- 3replies
- 51
- Last replyForumbee SupportStaff3 yrs ago
- Ask a Question
- Answered
- Answered
0
Mandatory information
Hi. We need the possibility to make surname mandatory. Today the user can call him/herself Donald Duck or whatever. Not that they do but sometimes the user adds only the first name.…
- Carola Ahlsson
- Carola_Ahlsson
- 3 yrs ago
- 2replies
- 54
- Last replyCarola Ahlsson3 yrs ago
- Share an Idea
2
Forgot password when no account
Hi. I had a customer complaining about not recieving the email when using the "forgot password". The message says "if there is an account with this emailadress,…
- Carola Ahlsson
- Carola_Ahlsson
- 3 yrs ago
- 2replies
- 30
- 2
- Last replyCarola Ahlsson3 yrs ago
- Share an Idea
3
Customize e-mail notifications to users
We would like to be able to customize the emails sent from Forumbee to add more of our company profile, and to highlight the added information in the notification.
- Carola Ahlsson
- Carola_Ahlsson
- 3 yrs ago
- 4replies
- 53
- 3
- Last replyCarola Ahlsson3 yrs ago
- Share an Idea
Configure Single Sign-On with Auth0
These steps will guide you through setting up the single sign-on functionality between Forumbee and Auth0. Configuration Steps 1. Login to your Auth0 administration area. 2.…
- updated 3 yrs ago
- 167
- Single Sign-On
New & Improved Search Features
Today's release includes updates to the Search function that provide new capabilities and performance improvements. Partial Word Search You can now conduct a search using the partial spelling of…
- updated 3 yrs ago
- 587
- 1
- Latest News
New features: Customize community policy pages
Customizable policy pages You can now customize your community Privacy Policy and Terms of Use pages. The option is available in Admin > Settings > Policy.…
- updated 3 yrs ago
- 332
- 1
- Latest News
Adding, deleting and customizing categories
Your new community is preconfigured with an initial set of categories. You can modify or delete these as well as add new categories. Add a new category Go to Admin > Categories and click Add…
- updated 3 yrs ago
- 2,439
- Getting Started
Read Only
Is there a way to limit access to users for some categories as read only? Also is there a way to use the report an issue category to only allow users to report issues but not view others?
- Kelton Wilde
- Kelton_Wilde
- 3 yrs ago
- 1reply
- 34
- Last replyForumbee SupportStaff3 yrs ago
- Ask a Question
- Answered
- Answered
Community Creation
Hello, We are interested in using forumbee for support of our SAAS application. A colleague of mine signed up more than 24 hours ago. After signing up,…
- Justin Lee
- Justin_Lee
- 3 yrs ago
- 2replies
- 24
- Last replyJustin Lee3 yrs ago
- Ask a Question
- Answered
- Answered
2
Enhanced search
Thank you for the improvements you've already made to ForumBee's search functions! Our users post quite a bit and are finding it difficult to find topics that have been discussed in the past.…
- Apryl Gibson
- Apryl_Gibson
- 3 yrs ago
- 1reply
- 26
- 2
- Last replyForumbee SupportStaff3 yrs ago
- Share an Idea
0
Truncate reply field and provide early scroll option
Hi there! We use ForumBee with a volunteer community that can be quite verbose in their replies! They mention that, when their replies get quite long (and take up most of the screen),…
- Apryl Gibson
- Apryl_Gibson
- 3 yrs ago
- 1reply
- 15
- Last replyForumbee SupportStaff3 yrs ago
- Share an Idea
Retrieving deleted category
Hi - some categories in our forums have an 'x' next to the 'Edit' link in the Categories dashboard. This is a 'Delete' command, it is easy to accidentally click this instead of the 'Edit' link and…
- Barry Kruger
- Barry_Kruger
- 3 yrs ago
- 1reply
- 14
- Last replyForumbee SupportStaff3 yrs ago
- Ask a Question
- Answered
- Answered
Events without RSVP?
Hi! We arrange events and would like to be able to use the event category to get the automatic handling of future and past. We have another system for registering that we link to and would like to…
- Carola Ahlsson
- Carola_Ahlsson
- 4 yrs ago
- 5replies
- 116
- Last replyForumbee SupportStaff3 yrs ago
- Ask a Question
- Answered
- Answered
1
Add information in "new user"-mail
We would like to be able to add information in the email the administrators get when new users register - for us it is vital to directly see which organisation the user comes from.…
- Carola Ahlsson
- Carola_Ahlsson
- 3 yrs ago
- 1reply
- 15
- 1
- Last replyForumbee SupportStaff3 yrs ago
- Share an Idea
Customize emails?
Is there a way to personalize or customize emails/notifications that the community members receive?
- Krista Mahan
- Krista_Mahan
- 5 yrs ago
- 3replies
- 446
- Last replyForumbee SupportStaff3 yrs ago
- Ask a Question
- Answered
- Answered
Allocating categories to moderators
Hi - I have moderators who need access to specific categories only. I have added their details in the 'moderator' part of the 'edit category' settings,…
- Barry Kruger
- Barry_Kruger
- 3 yrs ago
- 1reply
- 27
- Last replyForumbee SupportStaff3 yrs ago
- Ask a Question
- Answered
- Answered
Password Stops Working
I have one long-time user that is complaining that his password stops working without notice and without him requesting a password change. He's stated this has occurred twice in as many weeks.…
- Neil Buchwalter
- Neilbu
- 3 yrs ago
- 1reply
- 12
- Last replyForumbee SupportStaff3 yrs ago
- Ask a Question
- Answered
- Answered
Private to Public and then back to Private
Our community is private right now, and we want to open it up to the public for two weeks. We want to give the public a preview, and then shut off access after two weeks.…
- Derek Sawyer
- Derek_Sawyer
- 3 yrs ago
- 1reply
- 24
- Last replyForumbee SupportStaff3 yrs ago
- Ask a Question
- Answered
- Answered
Domain alias change
Hi - we are changing the company domain under which our Forums sit and I need to therefore update the Domain Alias in settings. However, it appears that the current domain cannot be altered (the…
- Barry Kruger
- Barry_Kruger
- 3 yrs ago
- 3replies
- 13
- 1
- Last replyForumbee SupportStaff3 yrs ago
- Ask a Question
- Answered
- Answered
Group invitation not sent
Hi - I've set up a new user group and selected the Send Invitation option (just a test with 3 users at the moment), but so far nothing has been received (couple of hours later).…
- Barry Kruger
- Barry_Kruger
- 3 yrs ago
- 3replies
- 14
- Last replyForumbee SupportStaff3 yrs ago
- Ask a Question
- Answered
- Answered
Groups in Premium Versions
Any chance that the "Group" option will be made available to the Premium Plan. We have a large number of users in that plan and maintaining private categories is time consuming when you add…
- Joe Riccardo
- Joe_Riccardo.1
- 3 yrs ago
- 2replies
- 24
- Last replyJoe Riccardo3 yrs ago
- Ask a Question
- Answered
- Answered

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All topics

How to configure Front integration

Assigning the moderator or admin roles

How to send reminder invitations

Entire CSS

Mandatory information

Forgot password when no account

Customize e-mail notifications to users

Configure Single Sign-On with Auth0

New & Improved Search Features

New features: Customize community policy pages

Adding, deleting and customizing categories

Read Only

Community Creation

Enhanced search

Truncate reply field and provide early scroll option

Retrieving deleted category

Events without RSVP?

Add information in "new user"-mail

Customize emails?

Allocating categories to moderators

Password Stops Working

Private to Public and then back to Private

Domain alias change

Group invitation not sent

Groups in Premium Versions

Categories

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