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Users unable to reply to comments via mobile website
We are getting reports of users not being able to reply in posts when using Android phones. They can create new posts, they just can't reply to anything. Please help!
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Inviting users
This guide outlines the process to invite new members to the platform. 1. Navigate to Admin > Users. 2. Click Add users. 3. Enter the email addresses of the invitees separated by line breaks. 4.…
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HTML tags not working?
For some reason the <ol start="#"> tag is being ignored. Is there something limiting HTML tags? See the tags below. And see how the list starts at 1 instead of following the tag. Thanks.
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Merge new topics to existing
Hello! I wanted to request the feature to merge new posts into existing topics. The ability to merge a reply to any other topic already exists, but there doesn't appear to be a way to move a parent…
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New feature to schedule future posts
The ability to schedule posts for the future is now available! To schedule a post, go to the Moderate area and click Add Topic. Edit your post and select a category.…
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Remove active from all topics as default
Hello, Is there a way in settings to remove "Active" from All Topics as the default? We recently updated our theme and some of our older posts are without a hero image.…
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Customize Site Hero and more
Hi - how can I customize the Site Hero question and the text inside the search box? Best, M
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Forumbee GDPR and CCPA Compliance
The EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) are privacy laws that set standards for how companies around the world use and protect the data of…
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Query Category Activity
Hello, I'd like to import the Category Activity from the Reports section directly into Google Sheets (or for that matter, every report that can be exported via CSV),…
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Using url to export data
Hi, I've been using the following URL to export data from our forum to CSV. https://<our site>/api/2/posts?fields=postKey,postedOn,title,postStatus,likeCount,…
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Community View Metrics
How are views tallied in Community? Is this metrics counting unique viewers of an article or is it the total number of views?
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Allow Attachments in Forum Private Message system
Allow Attachments in Forum Private Message system. Especially when providing customer support some files are best not shared publicly in the forums. Both Staff and Customers should be able to attach…
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Forumbee roadmap?
Hello guys Is there a roadmap of Forumbee which includes planned features for 2022? Many thanks.
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Private Messaging to All Users
Is there a way to send a message to all users via the Private Messaging Function?
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Add Your Community Site to Your Mobile Device Home Screen
Follow these instructions to add an icon shortcut to your community site on the home screen of your iPad, iPhone, or Android device. Android Launch the Chrome app. Open your community site.…
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Enabling request-to-join in a private community
In private communities, access is typically restricted to users who are directly invited or who can authenticate via Single Sign-On (SSO). However, to diversify and increase your member base while…
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Configure Single Sign-On (SAML) with Microsoft Entra ID and Microsoft 365
These steps will guide you through setting up the SAML single sign-on functionality between Forumbee and Microsoft Entra ID (formerly Azure Active Directory) and Microsoft 365.…
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Hide a Section
Hi there, is there way to hide and access control complete section? So far, I've only found these options for the categories.
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Overview of category types
Categories provide a way to organize your community into areas of interest. Category Types There are six types of categories you can add to your community.…
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How can I center justify images in Articles?
How can I center justify images in Articles? Is this already in the CSS?
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User experience for discarding a post
Hello, does anyone know what the user experience is like when you don't approve / discard a post?
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Third-party subprocessors
What is a Subprocessor A subprocessor is a third party data processor engaged by Forumbee who has or potentially will have access to or process Service Data (which may contain Personal Data).…
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SSO Single Sign-On Developer Documentation (Token-Based SSO)
In this article, we will step through implementation of token-based Single Sign-On. For SAML-based Single Sign-On see the following resources: Okta, Auth 0, and Microsoft 365.…
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Top Menu 'Save' and 'Save and Exit' Button for Article Editing
The majority of our KB articles are very long. It would be great to have the 'Save' button stick to the top of the page as we are editing the article instead of having to constantly scroll to the…
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Search Results Filters
Please add filters for search results that allow the user to filter by date/time as well as by Section/Category