-
Advanced Analytics
Would it be possible to get more advanced analytics? I would like to see how often users are posting questions, responding to questions, searchable by date ranges. Is this possible? Thanks
- Completed
-
Change Topic Type does not change Reporting
Hi, I do some reporting on our Community Pages. One thing I notices that posts stay in the Topic Type that they originally have been posted in. We have Questions that should rather be Ideas,…
-
Mark Posts to be watched as a Moderator
Hi, when I moderate the Community, I need a way to keep a watchlist of Posts that are waiting for a response or when I have asked for some follow up from the User in a DM.…
-
Flexible restrict adding new Ideas to certain groups
Hi, we are using the Ideation Process for our Product Development. As the Company and our Community Base is growing, it might make sense to restrict the ability to add an Idea to a certain group. E.g.…
-
Add users via the REST API
Our Forumbee is a closed community. We also have a knowledgebase and a service desk (both by Atlassian). The service desk is the main source of truth when it comes to users.…
-
How to measure customer satisfaction via Ratings in the community?
Hello, Wondering if anyone collects ratings on the Question category as soon as the topic is answered to measure customer satisfaction. Use-case: We want to be able to measure the customer…
-
Events: Option for recurring events
It would be great to have a recurring event option for Events, including standard settings like "end after X events" and/or "end date" for the recurrence. Thanks!
-
Make the Title Picture in an arcticle 'optional'
Hi, we are using the Gallery View for some of our Categories. While this is a nice feature it also has a downside. The format of the Picture used for the Gallery is a different format than something…
-
Geo Location and Map for Events
We are www.q.golf and are thinking of using Forumbee for our community I see there is an event calendar function but is there an associated map - so of us a map of say the USA showing upcoming q golf…
-
Add Static HTML Page Option
Hi, sometimes it would be great to have a Static HTML Page in the Community with a little more code options. E.g. as an introduction Page to our Super User Program.…
-
"View as" Feature for Admin/Moderator
As mentioned in one of the discussions, it would be great to have the possibility to switch the view to a selected user. Sometimes my Test User does not have the same rights,…
-
Add Gallery View to standard options
Hi, the Gallery View is great for some occations, it would be great to add this to the standard options in the System? Asking Support is cumbersom, if you just want to try it out, etc. Rgds Christian
-
Notes section in admin view
It would be really great if in the admin (moderation) view, we could have an internal notes section. This could be used for attaching problem tickets from places like JIRA for tracking,…
-
Imrove the Messenger
Messaging is a great idea, but to use it to facilitate connections and interaction, a few improvements would be great: Messaging is one-to-one, so you can only have one recipient for a message.…
-
Moderator Private Notes
We're wondering if there's a way that the moderator could leave notes or extra comments about a certain post that wouldn't be visible to the users in the community in the dashboard view.…
-
Reattempt to Verify Email
We have a number of people who apparently attempted to join the forum and never verified their emails. Perhaps they missed the verification email. I'd like to see a a way for the Admins and…
-
User points/achievements
I've been trying out Forumbee for the last 2 days and there's basically only one thing I'm really missing and that's points/achievements. Whenever you're trying to engage people to come back,…
-
Merge new topics to existing
Hello! I wanted to request the feature to merge new posts into existing topics. The ability to merge a reply to any other topic already exists, but there doesn't appear to be a way to move a parent…
-
Allow Attachments in Forum Private Message system
Allow Attachments in Forum Private Message system. Especially when providing customer support some files are best not shared publicly in the forums. Both Staff and Customers should be able to attach…
-
Top Menu 'Save' and 'Save and Exit' Button for Article Editing
The majority of our KB articles are very long. It would be great to have the 'Save' button stick to the top of the page as we are editing the article instead of having to constantly scroll to the…
-
Search Results Filters
Please add filters for search results that allow the user to filter by date/time as well as by Section/Category
-
Integration with Salesforce CRM?
Wondering if you will be offering integration with Salesforce CRM anytime in the future. for private communities. It would be really good for our support and account management team to be able to…
-
Duplicate email notifications & layout
Hi there, Thank you for the support on this platform. We enjoy using it! This post contains a couple of requests: 1. We have users that want to receive email notifications from boards they follow,…
-
508 Compliance?
Hi Team! Quick question about accessibility here: Is Forumbee 508 compliant or does it give the option to add these kinds of features? Specifically alt-image text, keyboard-only functionality,…
-
New Category Type: Navigation Button / Hyperlink
Would be very helpful to be able to add a Category type that is a simple URL link. This would allow us to use Forbumbee as a platform that links to other parts of our solutions (support ticket…
Share your product suggestions with our team