-
change theme color
Is it possible to change the grey ribbon in horizontal menu bellow the company logo into other colour? for example burgundy
- Answered
-
Advanced Analytics
Would it be possible to get more advanced analytics? I would like to see how often users are posting questions, responding to questions, searchable by date ranges. Is this possible? Thanks
- Completed
-
Leaderboards, but for disengaged users?
Is there a way to report on least engaged users in my forum? Like the Leaderboard, but on the opposite end of the engagement spectrum?
- Answered
-
Duplicate Section > Category > Article structure
I'm writing content for a software platform that our company develops. I'd like to keep the structure of my content consistent and organize all articles, sub-categories, categories,…
- Answered
-
Present/Organize Categories without a Section
Like on the Forumbee Community page, how can I create a unique "card" for a category that users can click on. 1. Using a section (like Knowledgebase on Forumbee Community) necessitates 2 clicks (1 to…
- Answered
-
How can I show Related Articles within an Article?
On this Community page when I view an article the right hand pane has Contents and "Related Articles". How do I get the "Related Articles" to appear and what determines whether or not the are…
- Answered
-
Embed videos
Enrich your posts with engaging video content! Easily embed videos from popular platforms like YouTube, Vimeo, Wistia, Vidyard, and Loom directly into your posts.…
-
is there a way to un-publish an article?
I don't see the ability to un-publish an article once its been published.... Do I just update the Pubslished date? or is this functionality not available?
- Answered
-
Requiring moderator approval of member join requests
In a public community, users can typically sign up on their own to become members. However, you can configure your settings to require moderator approval for all new join requests.…
-
Articles Contents pane NOT scrollable
Hello, I've recently created some lengthy articles within my knowledgebase. The capabilities are accomodating my content well, however the amount of information I'm putting into a single…
- Answered
-
Change Topic Type does not change Reporting
Hi, I do some reporting on our Community Pages. One thing I notices that posts stay in the Topic Type that they originally have been posted in. We have Questions that should rather be Ideas,…
-
Mark Posts to be watched as a Moderator
Hi, when I moderate the Community, I need a way to keep a watchlist of Posts that are waiting for a response or when I have asked for some follow up from the User in a DM.…
-
Printer friendly article printing
Is there a way to only print the contents of an article so it properly formats the printing to use the page width? Right now using Ctrl+P or right-clicking and choosing print,…
- Answered
-
Streamlined Event Scheduling Across Time Zones
We're excited to announce major updates to our event calendar feature, making it easier than ever to schedule and view community events regardless of your location.…
-
How to configure Microsoft Login integration
With the Microsoft Login provider integration, you can allow your users to log in using their Microsoft accounts. Here's a step-by-step guide to set it up.…
-
Flexible restrict adding new Ideas to certain groups
Hi, we are using the Ideation Process for our Product Development. As the Company and our Community Base is growing, it might make sense to restrict the ability to add an Idea to a certain group. E.g.…
-
Add users via the REST API
Our Forumbee is a closed community. We also have a knowledgebase and a service desk (both by Atlassian). The service desk is the main source of truth when it comes to users.…
-
Custom Domain SSL Renewal
Our custom domain certificate that Forumbee provided from Lets Encrypt expires in 20 days. What interval does the certificate get replaced as my experience is that it ACME should have already renewed…
- Answered
-
Slack integration
Get instant updates in Slack about activity happening in your Forumbee community. Slack is a communication tool for teams that organizes messages into channels.…
-
Unique ID for the post
While using webnook I could see the post id keeps changing. May I know if there are any static unique id or post id for a post or a topic ? And what is difference between a Topic and Post events…
- Answered
-
Polls -Release Date
Hi Team, I would like to know if polls is still part of the roadmap? If yes, is there a tentative release date? Also, will polls have data on analytics like number of poll votes etc.
- Answered
-
Comment Metrics
Hi Team, How do I find out the no of comments that came in for a period?
-
How to measure customer satisfaction via Ratings in the community?
Hello, Wondering if anyone collects ratings on the Question category as soon as the topic is answered to measure customer satisfaction. Use-case: We want to be able to measure the customer…
-
Category Moderators not able to tag users.
Team, Our category moderators are not able to tag users, meaning when add @name it does not pull up a suggestion, while when I change their role to Moderator they're able to tag.…