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Change Topic Type does not change Reporting
Hi, I do some reporting on our Community Pages. One thing I notices that posts stay in the Topic Type that they originally have been posted in. We have Questions that should rather be Ideas,…
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Mark Posts to be watched as a Moderator
Hi, when I moderate the Community, I need a way to keep a watchlist of Posts that are waiting for a response or when I have asked for some follow up from the User in a DM.…
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Printer friendly article printing
Is there a way to only print the contents of an article so it properly formats the printing to use the page width? Right now using Ctrl+P or right-clicking and choosing print,…
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Streamlined Event Scheduling Across Time Zones
We're excited to announce major updates to our event calendar feature, making it easier than ever to schedule and view community events regardless of your location.…
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How to configure Microsoft Login integration
With the Microsoft Login provider integration, you can allow your users to log in using their Microsoft accounts. Here's a step-by-step guide to set it up.…
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Flexible restrict adding new Ideas to certain groups
Hi, we are using the Ideation Process for our Product Development. As the Company and our Community Base is growing, it might make sense to restrict the ability to add an Idea to a certain group. E.g.…
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Add users via the REST API
Our Forumbee is a closed community. We also have a knowledgebase and a service desk (both by Atlassian). The service desk is the main source of truth when it comes to users.…
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Custom Domain SSL Renewal
Our custom domain certificate that Forumbee provided from Lets Encrypt expires in 20 days. What interval does the certificate get replaced as my experience is that it ACME should have already renewed…
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Slack integration
Get instant updates in Slack about activity happening in your Forumbee community. Slack is a communication tool for teams that organizes messages into channels.…
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Unique ID for the post
While using webnook I could see the post id keeps changing. May I know if there are any static unique id or post id for a post or a topic ? And what is difference between a Topic and Post events…
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Polls -Release Date
Hi Team, I would like to know if polls is still part of the roadmap? If yes, is there a tentative release date? Also, will polls have data on analytics like number of poll votes etc.
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Comment Metrics
Hi Team, How do I find out the no of comments that came in for a period?
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How to measure customer satisfaction via Ratings in the community?
Hello, Wondering if anyone collects ratings on the Question category as soon as the topic is answered to measure customer satisfaction. Use-case: We want to be able to measure the customer…
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Category Moderators not able to tag users.
Team, Our category moderators are not able to tag users, meaning when add @name it does not pull up a suggestion, while when I change their role to Moderator they're able to tag.…
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Is it possible to set a default label as soon as a user joins?
Is it possible to set a default label as soon as a user joins?
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How to send custom attributes added to a user object via Webhook?
I have added a few custom field to be mapped for each user. Is there a way to retrieve these attributes via webhook integration? I tried using author.user_id in the webhook setup but this did not…
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New RSS support, follow options, and instant notifications
We’ve released several new features to make it easier for members to stay up to date with community activity. Support for RSS: Visitors can subscribe to forum RSS feeds that include new topics and…
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Idea Status
Say I have a status called 'Not Planned'. I have 20 wishlist items with the status updated as Not Planned. If I decide to change Not Planned to Yet to be planned state will it reflect across those 20…
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Events without RSVP?
Hi! We arrange events and would like to be able to use the event category to get the automatic handling of future and past. We have another system for registering that we link to and would like to…
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SAML SSO Advanced Settings FAQ
This article provides information on advanced SAML configuration options. For SAML setup and basic configuration, please refer to one of the following SAML SSO setup guides: Okta, Microsoft 365,…
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Events: Option for recurring events
It would be great to have a recurring event option for Events, including standard settings like "end after X events" and/or "end date" for the recurrence. Thanks!
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How to Create an Unlisted Category
An unlisted category is a category that is excluded from category navigation and search results. This feature can be useful in the following scenarios: When you want to link to a category in other…
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Can you share what activities can a category moderator do?
I would like to know what activities can be performed by a category moderator.
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Using Webhooks to Push into a Teams Group
Hi, I am playing around with the Integrations. Has anyone connected Teams directly to Forumbee? Would this work or do I need to go through Zapier, and what Information would come through the hook.…