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Using slug and/or fixed URL element for permanent reference to article
I would like to store a permanent link to a specific article in forumbee that our software will store and open in a browser when prompted. How do I best utilize the URL and/or slug to achieve this?…
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Adding Linked Image to Side Column
Hi -- Forumbee is working well, and we've garnered 66 users so far in our free trial. Nice. I want to add a linked image to the side column so when forumbee visitors click the image,…
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Is there any storage capacity & archiving?
If a community is used heavily year over year, is there any limit to storing old posts/images/etc?
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How to configure Front integration
The Forumbee plugin for Front makes it easy to browse your Forumbee knowledge base and send article links to customers when you are responding to their messages in Front.…
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How to send reminder invitations
After you have invited users to your community, you can manage your invites. View Invitees Who Have Not Joined Go to Admin > Users and select Pending from the filter menu.…
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Entire CSS
Is it possible to get your entire CSS? That will allow us to reference it and make desired changes.
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Mandatory information
Hi. We need the possibility to make surname mandatory. Today the user can call him/herself Donald Duck or whatever. Not that they do but sometimes the user adds only the first name.…
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Forgot password when no account
Hi. I had a customer complaining about not recieving the email when using the "forgot password". The message says "if there is an account with this emailadress,…
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Customize e-mail notifications to users
We would like to be able to customize the emails sent from Forumbee to add more of our company profile, and to highlight the added information in the notification.
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Configure Single Sign-On (SAML) with Auth0
These steps will guide you through setting up the single sign-on functionality between Forumbee and Auth0. Configuration Steps 1. Login to your Auth0 administration area. 2.…
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New & Improved Search Features
Today's release includes updates to the Search function that provide new capabilities and performance improvements. Partial Word Search You can now conduct a search using the partial spelling of…
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New features: Customize community policy pages
Customizable policy pages You can now customize your community Privacy Policy and Terms of Use pages. The option is available in Admin > Settings > Policy.…
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Adding, deleting and customizing categories
Your new community is preconfigured with an initial set of categories. You can modify or delete these as well as add new categories. Add a new category Go to Admin > Categories and click Add Category.…
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Read Only
Is there a way to limit access to users for some categories as read only? Also is there a way to use the report an issue category to only allow users to report issues but not view others?
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Community Creation
Hello, We are interested in using forumbee for support of our SAAS application. A colleague of mine signed up more than 24 hours ago. After signing up,…
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Enhanced search
Thank you for the improvements you've already made to ForumBee's search functions! Our users post quite a bit and are finding it difficult to find topics that have been discussed in the past.…
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Truncate reply field and provide early scroll option
Hi there! We use ForumBee with a volunteer community that can be quite verbose in their replies! 🙂 They mention that, when their replies get quite long (and take up most of the screen),…
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Retrieving deleted category
Hi - some categories in our forums have an 'x' next to the 'Edit' link in the Categories dashboard. This is a 'Delete' command, it is easy to accidentally click this instead of the 'Edit' link and…
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Add information in "new user"-mail
We would like to be able to add information in the email the administrators get when new users register - for us it is vital to directly see which organisation the user comes from.…
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Customize emails?
Is there a way to personalize or customize emails/notifications that the community members receive?
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Allocating categories to moderators
Hi - I have moderators who need access to specific categories only. I have added their details in the 'moderator' part of the 'edit category' settings,…
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Password Stops Working
I have one long-time user that is complaining that his password stops working without notice and without him requesting a password change. He's stated this has occurred twice in as many weeks.…
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Private to Public and then back to Private
Our community is private right now, and we want to open it up to the public for two weeks. We want to give the public a preview, and then shut off access after two weeks.…
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Domain alias change
Hi - we are changing the company domain under which our Forums sit and I need to therefore update the Domain Alias in settings. However, it appears that the current domain cannot be altered (the…
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Group invitation not sent
Hi - I've set up a new user group and selected the Send Invitation option (just a test with 3 users at the moment), but so far nothing has been received (couple of hours later).…
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