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Profile picture upload guidelines
To add your profile picture, click your name in the top right and select View profile. Drag and drop your image onto the profile picture area. Or click the profile picture and browse to select your…
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Using Groups to Manage Category Access
Groups primarily simplify managing access to private categories by letting you grant permissions to multiple users simultaneously. This is especially useful when managing numerous private categories…
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Private Categories and Sections
With private categories, you can control user access to specific areas in your community. For example, you can create private spaces accessible only to employees or specific clients.…
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Reports - Search activity
Hi. Where can I find more information about how to understand for example the headers in the Search activity report?
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Comments/replies on multiple pages
Is it possible to have comments/replies on multiple pages? I've seen some posts on Forumbee sites with 2000+ comments and the page just gets super long.…
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Improving article searchability by adding keywords?
Is there a way to add keywords or tags to an article that would then make the article appear when searching for those keywords or tags? We tried applying a meta tag title & description and using the…
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Enable login provider integrations: Google, LinkedIn, GitHub, and Facebook
With login provider integrations, your members can sign in using their account on any of the following login providers: Google LinkedIn GitHub Facebook Signing in with a login provider is quick and…
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Email Header
I have found the reply to setting to direct email replies to our own company email address. The email header still contains the noreply@forumbee.com which seems redundant and potentially confusing…
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Search term in URL
Is there a URL construction that provides access to search results directly? For example can I type community.[company_name].com/seach/input=search-term (or something similar to that) and,…
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New: Moderation options, improved topic editor, SEO features
This week's update includes the following new features and bug fixes. New moderation options To provide more flexibility for managing users and posts according to your community needs,…
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Is there a way to hide "Recently Online" from appearing on the top of the mobile view?
I'm playing with my mobile view trying to slim down the elements that appear above the 'all topics' section - and I added 'top contributors' to appear on the bottom,…
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Using slug and/or fixed URL element for permanent reference to article
I would like to store a permanent link to a specific article in forumbee that our software will store and open in a browser when prompted. How do I best utilize the URL and/or slug to achieve this?…
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Adding Linked Image to Side Column
Hi -- Forumbee is working well, and we've garnered 66 users so far in our free trial. Nice. I want to add a linked image to the side column so when forumbee visitors click the image,…
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Is there any storage capacity & archiving?
If a community is used heavily year over year, is there any limit to storing old posts/images/etc?
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Connecting Forumbee with Front: Plugin Setup Guide
With the Forumbee plugin for Front, you can browse your knowledge base and access helpful articles without leaving your inbox. Share article links with customers directly while replying to messages…
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How to send reminder invitations
After you have invited users to your community, you can manage your invites. View Invitees Who Have Not Joined Go to Admin > Users and select Pending from the filter menu.…
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Entire CSS
Is it possible to get your entire CSS? That will allow us to reference it and make desired changes.
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Mandatory information
Hi. We need the possibility to make surname mandatory. Today the user can call him/herself Donald Duck or whatever. Not that they do but sometimes the user adds only the first name.…
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Forgot password when no account
Hi. I had a customer complaining about not recieving the email when using the "forgot password". The message says "if there is an account with this emailadress,…
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Customize e-mail notifications to users
We would like to be able to customize the emails sent from Forumbee to add more of our company profile, and to highlight the added information in the notification.
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Configure Single Sign-On (SAML) with Auth0
These steps will guide you through setting up the single sign-on functionality between Forumbee and Auth0. Configuration Steps 1. Login to your Auth0 administration area. 2.…
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New & Improved Search Features
Today's release includes updates to the Search function that provide new capabilities and performance improvements. Partial Word Search You can now conduct a search using the partial spelling of…
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New features: Customize community policy pages
Customizable policy pages You can now customize your community Privacy Policy and Terms of Use pages. The option is available in Admin > Settings > Policy.…
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Adding, deleting and customizing categories
Your new community is preconfigured with an initial set of categories. You can modify or delete these as well as add new categories. Add a new category Go to Admin > Categories and click Add Category.…