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As a moderator, is there a way to view my community as a user?
I have locked down certain actions (e.g. replies, submitting, etc.) for moderators only. When making these edits, I would like to view my community to see how an end-user would interact with it.…
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How do I manage / edit / consolidate tags?
As a moderator, how can I manage existing tags, to get them in a uniform format and consolidate duplicate tags. Thanks, Cameron
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"Ask a Question" Button
Is it possible to add the "Ask a Question" button on the Q&A section to other places or sections? For example, we have some FAQ articles in the Help Articles section.…
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Search for a User?
I am trying to search for a User email to see if they are already added to the forum, but for the life of me I cannot find that option! Help?
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Forumbee and Zendesk Re skin
Hello, We were using Zendesk but will now be moving over to Forumbee. Because of this, we had someone design a Zendesk reskin (for help center), can anyone tell me if this reskin I had done will be…
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Can i allow users to only comment on content but NOT to create new content ?
Hi, I want to have two types of users: - Normal Users: can only comment on content created by Editors. - Editors: Can create content Is this possible?
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Muting a member
As a moderator, you can mute a member for a specific amount of time or indefinitely. This is useful when a member has violated your community guidelines and you need a give them a time-out.…
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Can you pin or feature posts
Is it possible to 'pin' a post to the top of a category, or otherwise feature posts?
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Assigning the moderator or admin roles
What is a moderator? A user with the moderator role has the following elevated abilities: Edit or remove any post Approve posts in the moderation queue Access all private categories Invite members…
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Version 6 Released: Security permissions, subcategories, profile cards and more
Category Security Permissions New category access controls on categories allow you to restrict access to specific users. For example, you can create an employee-only area or a private category for…
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Will search respect user group permissions?
Specifically, if I have a 'public' category and a 'private' category, will someone without the private user tag only see search results in the public category? Additionally,…
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Filter Search by Tags
Can I filter a search so it only returns things tagged with something? Also, how do I add tags to a post? I do not see a way here.
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New Zendesk Integration
Are you using Zendesk for customer support and ticket tracking? Now you can have tickets automatically created in Zendesk when new questions or other activity is posted to your Forumbee community.…
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Enhance Replies with Color
Is it possible to use font colors to enhance replies to community posts? If so, how? ***NEIL***
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Access through app?
Hi there I’m new here and have started a forum for my community. A few members have asked if they can access the forum from a mobile app. Is there a way to do this?…
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Support for embedding a 3DViewer
Has anyone requested embedding a 3DViewer? We would like to try to embed the 3DXML Player from Dassault Systèmes into our articles.
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Having an article live under multiple sections?
I have a data set that I want to present to the end users in two different formats. One according to story time line and one according to production timeline.…
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Configuring SEO options
Many SEO options are configured automatically and don't require any action on your part. These include: All pages are mobile-friendly with responsive design.…
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How to create and edit articles
This article describes how to add and edit articles in your community or help center. While we cover articles specifically here, these steps also apply for any type of topic including discussions,…
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All Topics view
Overview The All Topics view provides easy access to the latest activity in your community by bringing together posts from all categories into a single list.…
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Create a new topic post
In Forumbee, a new post is called a "topic". Follow these steps to add a new topic. As a moderator for your community, you can either post a new topic from within the Community (the members area) or…
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Moderating individual members
Moderation options can be enabled for individual members. This is useful if you have a member that often adds posts that are off-topic or violate your community guidelines,…
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Changing favicon?
Is it possible to customize the favicon (the browser tab icon) for our forumbee installation?
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Do I need to manually block search indexing on a private forum?
Hi, I have a question about the box for blocking searching with noindex. Do I need to manually do this on each post in my forum, which is private? Thank you.
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Moderation of specific users?
Hi, is there a way in Forumbee to moderate a specific user or users? For when we need to be selective with a specific person(s) who may be abusing the forum,…
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