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Enabling browser cookies and JavaScript
Cookies are small text files stored in your browser that websites use to recognize repeat visitors. Most browsers store cookies by default. Forumbee requires browser cookies and JavaScript to be…
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Default email preferences
Is there a way to set defaults to enable email notifications of all new posts within their subscribed categories? Regardless of if they have posted in a thread.
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Create a new topic post
In Forumbee, a new post is called a "topic". Follow these steps to add a new topic. As a moderator for your community, you can either post a new topic from within the Community (the members area) or…
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SSO Single Sign-On Developer Documentation (Token-Based SSO)
In this article, we will step through implementation of token-based Single Sign-On. For SAML-based Single Sign-On see the following resources: Okta, Auth 0, and Microsoft 365.…
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Using a custom domain
You can make your community and knowledge base more integrated with your company website by removing "forumbee" from the URL and using your own company domain name. For example, community.mycompany.…
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Assigning the moderator or admin roles
What is a moderator? A user with the moderator role has the following elevated abilities: Edit or remove any post Approve posts in the moderation queue Access all private categories Invite members…
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Private messaging and chat feature released
We are excited to announce the release of Private Messaging! Members can now chat online and send direct messages. To enable this feature for your community,…
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Adding, deleting and customizing categories
Your new community is preconfigured with an initial set of categories. You can modify or delete these as well as add new categories. Add a new category Go to Admin > Categories and click Add Category.…
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push email
HI, i'm running an internal company forum and i want to push an email update to all users. How can i do this without asking everyone to log on and 'follow' a category?…
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Adding Profile Picture
How do I add a profile picture? I am using the 30-day trial ... can't see an option to add a profile pic.
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Creating a private community
A private community is a secure members-only site. You control who can log in, view and participate. Example uses of private communities: Private communities for clients or partners Internal company…
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More Clear Voting and Status for Ideas in the Idea Center
Instead of just having a like button, is it possible to get a Up vote / Down vote buttons listed for the original idea submitted in the Idea Center? It would help users understand exactly where they…
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Do you have any sample clients?
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Specific members access
For categories that have Access set to "Specific members," I like how the category is not only inaccessible to other members but also hidden. Is there a way for members that have access to the…
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Can a reply be moved?
Can a reply be moved? Sometimes someone replies to one topic that's better suited to another topic or a new topic. While I see how to move entire Topics I don't see a method to move individual…
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Overview of category types
Categories provide a way to organize your community into areas of interest. Category Types There are six types of categories you can add to your community.…
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Are there spam prevention admin features?
Are there spam prevention admin features? Are there means to prevent phony user accounts being set up and then flood the form with spam posts? One might be moderating new users for the first "x"…
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answered
Hi, would it be possible to add an 'Answered' button to threads in order to set the status easier? This is available when you click 'moderate' but would be really useful to have quicker access when…
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Show similar or related questions as a user types or asks a new question
One feature I've found amazingly cool with forums like StackExhange is the ability for the forum to suggest and find potentially similar or the same questions as the user is asking a question.…
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How to configure Zendesk integration
With Zendesk integration, you can add your Forumbee community as a channel in Zendesk. Tickets are automatically created in Zendesk from community activity based on rules you define.…
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Article publishing improvements: save drafts and more
Article forums are used for knowledgebase articles, FAQs, news, and announcements. We are introducing 3 new features to enhance your Article posting workflow.…
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New Zendesk Integration
Are you using Zendesk for customer support and ticket tracking? Now you can have tickets automatically created in Zendesk when new questions or other activity is posted to your Forumbee community.…
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Single sign-on support
I have users logged in to my web application, and I would like for them to click directly into my community, without having to sign up or log in again. Looking for an SSO integration option.
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Inviting users
This guide outlines the process to invite new members to the platform. 1. Navigate to Admin > Users. 2. Click Add users. 3. Enter the email addresses of the invitees separated by line breaks. 4.…