-
Is there any storage capacity & archiving?
If a community is used heavily year over year, is there any limit to storing old posts/images/etc?
- Answered
-
How to configure Front integration
The Forumbee plugin for Front makes it easy to browse your Forumbee knowledge base and send article links to customers when you are responding to their messages in Front.…
-
How to send reminder invitations
After you have invited users to your community, you can manage your invites. View Invitees Who Have Not Joined Go to Admin > Users and select Pending from the filter menu.…
-
Entire CSS
Is it possible to get your entire CSS? That will allow us to reference it and make desired changes.
- Answered
-
Mandatory information
Hi. We need the possibility to make surname mandatory. Today the user can call him/herself Donald Duck or whatever. Not that they do but sometimes the user adds only the first name.…
-
Configure Single Sign-On (SAML) with Auth0
These steps will guide you through setting up the single sign-on functionality between Forumbee and Auth0. Configuration Steps 1. Login to your Auth0 administration area. 2.…
-
Adding, deleting and customizing categories
Your new community is preconfigured with an initial set of categories. You can modify or delete these as well as add new categories. Add a new category Go to Admin > Categories and click Add Category.…
-
Read Only
Is there a way to limit access to users for some categories as read only? Also is there a way to use the report an issue category to only allow users to report issues but not view others?
- Answered
-
Community Creation
Hello, We are interested in using forumbee for support of our SAAS application. A colleague of mine signed up more than 24 hours ago. After signing up,…
- Answered
-
Truncate reply field and provide early scroll option
Hi there! We use ForumBee with a volunteer community that can be quite verbose in their replies! They mention that, when their replies get quite long (and take up most of the screen),…
-
Retrieving deleted category
Hi - some categories in our forums have an 'x' next to the 'Edit' link in the Categories dashboard. This is a 'Delete' command, it is easy to accidentally click this instead of the 'Edit' link and…
- Answered
-
Customize emails?
Is there a way to personalize or customize emails/notifications that the community members receive?
- Answered
-
Allocating categories to moderators
Hi - I have moderators who need access to specific categories only. I have added their details in the 'moderator' part of the 'edit category' settings,…
- Answered
-
Password Stops Working
I have one long-time user that is complaining that his password stops working without notice and without him requesting a password change. He's stated this has occurred twice in as many weeks.…
- Answered
-
Private to Public and then back to Private
Our community is private right now, and we want to open it up to the public for two weeks. We want to give the public a preview, and then shut off access after two weeks.…
- Answered
-
Group invitation not sent
Hi - I've set up a new user group and selected the Send Invitation option (just a test with 3 users at the moment), but so far nothing has been received (couple of hours later).…
- Answered
-
Groups in Premium Versions
Any chance that the "Group" option will be made available to the Premium Plan. We have a large number of users in that plan and maintaining private categories is time consuming when you add…
- Answered
-
Private Sections/Categories
The majority of our users have access to a private area of categories. There are about 12 participants that don't. We have each user set up to access the private categories.…
- Answered
-
New forum
Hi We already run a successful forum on Forumbee (https://www.thesencoforum.org.uk/) and we now want to set up another forum for one of our special needs communities.…
- Answered
-
Moving content in bulk; assigning order of post if it is copied/posted in mult places
Hi - I have two requests. Can you please add functionality to move content in bulk - i.e., be able to select multiple posts and move or copy to another category?…
-
Category moderater
The follow user is listed as a "Category Moderator" under his profile but I cannot find the category he moderates. We I do an extract of users he shows as a "Member" Can you take a look Thanks
- Answered
-
Mass Notice to all users through email from Admin
Is there a way to send a notice to all members without sending an invite? We would like to be able to notify users of new topics or questions asked by the admin that people may not yet be following.…
- Answered
-
Removing Roles
How do we change forum member roles from an Owner to regular member? We have people role revolving so we need to change their roles accordingly. I have changed the role of this person to member but…
- Answered
-
Enable category following
If you don't enable category following for a category do all users get a notification that something has been added to the category? Example: Events. By not checking,…
- Answered
-
How to Customize Community Policies
Your community includes Policy pages that you can customize to include your own Terms of Service and Privacy Policy. Policy Settings To edit your policies, go to Admin > Settings > Policy.…