-
User has new email address and has forgotten their password.
Is there a way for an admin to reset a users password, or alternatively amend a users email address so they receive the "forgotten password" email. They no longer have access to their old email…
- Answered
-
How to delete your data
Delete your account to remove all of your personal data from a community hosted on the Forumbee platform. How to delete your account After you delete your account,…
-
Restrict access to one Category
How would I create a category and limit access to only a few members (like admins only). I created a category but don't see a way to limit who can see/update it.…
-
Printer friendly article printing
Is there a way to only print the contents of an article so it properly formats the printing to use the page width? Right now using Ctrl+P or right-clicking and choosing print,…
- Answered
-
HTML tags not working?
For some reason the <ol start="#"> tag is being ignored. Is there something limiting HTML tags? See the tags below. And see how the list starts at 1 instead of following the tag. Thanks.
- Answered
-
Remove active from all topics as default
Hello, Is there a way in settings to remove "Active" from All Topics as the default? We recently updated our theme and some of our older posts are without a hero image.…
- Answered
-
Customize Site Hero and more
Hi - how can I customize the Site Hero question and the text inside the search box? Best, M
- Answered
-
Using url to export data
Hi, I've been using the following URL to export data from our forum to CSV. https://<our site>/api/2/posts?fields=postKey,postedOn,title,postStatus,likeCount,…
- Answered
-
Community View Metrics
How are views tallied in Community? Is this metrics counting unique viewers of an article or is it the total number of views?
- Answered
-
Query Category Activity
Hello, I'd like to import the Category Activity from the Reports section directly into Google Sheets (or for that matter, every report that can be exported via CSV),…
- Answered
-
Forumbee roadmap?
Hello guys Is there a roadmap of Forumbee which includes planned features for 2022? Many thanks.
- Answered
-
Private Messaging to All Users
Is there a way to send a message to all users via the Private Messaging Function?
- Answered
-
Add Your Community Site to Your Mobile Device Home Screen
Follow these instructions to add an icon shortcut to your community site on the home screen of your iPad, iPhone, or Android device. Android Launch the Chrome app. Open your community site.…
-
Hide a Section
Hi there, is there way to hide and access control complete section? So far, I've only found these options for the categories.
- Answered
-
User experience for discarding a post
Hello, does anyone know what the user experience is like when you don't approve / discard a post?
- Answered
-
Moderator Private Notes
We're wondering if there's a way that the moderator could leave notes or extra comments about a certain post that wouldn't be visible to the users in the community in the dashboard view.…
-
Search Results Filters
Please add filters for search results that allow the user to filter by date/time as well as by Section/Category
-
Top Menu 'Save' and 'Save and Exit' Button for Article Editing
The majority of our KB articles are very long. It would be great to have the 'Save' button stick to the top of the page as we are editing the article instead of having to constantly scroll to the…
-
Remove or Limit Votes
Hi team! We're currently using (and loving) ForumBee with a "Share an idea" category as a feature suggestion area, where we have the voting buttons. But, the way our space works,…
- Answered
-
Partner-Only Discussion Access
We have a customer community today, but would like to add a node that is specific to our channel partners. I see the ability to share a node with a specific set of users,…
- Answered
-
Embedded video
I have a video that uses the https://share.vidyard.com to share and embed videos. When I attempt to add the video to a post.... it is not liking this type of embed code.…
- Answered
-
Duplicate email notifications & layout
Hi there, Thank you for the support on this platform. We enjoy using it! This post contains a couple of requests: 1. We have users that want to receive email notifications from boards they follow,…
-
Save Draft
I noticed moderators can Save Drafts at when creating a new topic from the moderation page. Can we provide our members with an option to save drafts?
- Answered
-
Allow Attachments in Forum Private Message system
Allow Attachments in Forum Private Message system. Especially when providing customer support some files are best not shared publicly in the forums. Both Staff and Customers should be able to attach…
-
Allowing users to opt into groups
Hi all, we are a software company and would like to designate a special group of our Forumbee users as 'Beta Testers' and give them access to a private group in Forumbee.…
- Answered